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Home/AI SDR & sales agents/monday CRM
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VerifiedChecked 2026-09-21

monday CRM

Part of monday.com

An AI-enabled, customizable CRM for managing leads, contacts, communications, sales pipelines, revenue workflows, and customer relationships.

AI SDR & sales agentsCRMData enrichmentDeal qualificationE-signatureForecasting & revenue intelligenceInbound capture & conversational engagementLead & account scoringLead routingMeeting assistantsProposal softwareRevenue analytics & attributionSales engagementWorkflow automation & iPaaS
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On this page
FootprintOverviewPricingReviewsIntegrationsSources

Revenue footprint

Where monday CRM fits

Revenue areas

Primary and supporting use cases
Job coverage

Selected jobs

19 distinct jobs across 6 revenue areas

StrongAnalyse pipeline performance ↗

Custom dashboards, sales funnels and rep/pipeline views reveal conversion, activity, deal health and target progress.

Condition: Plan-specific dashboards, widgets, record limits, and permissions apply; no marketing-attribution claim is made.monday.com source ↗
PartialAssess opportunity qualification ↗

Notetaker produces structured MEDDPICC, BANT or custom discovery summaries to review opportunity criteria; seller judgment remains required.

Condition: Beta/access conditions and future pricing or credit rules may apply.monday.com source ↗
StrongCapture conversations and notes ↗

AI Notetaker records and transcribes meetings and generates decisions, action owners, summaries and next steps.

Condition: AI Notetaker availability is plan-dependent.monday.com source ↗
StrongCapture inbound interest ↗

Captures inbound lead details from web forms, events and connected tools into the CRM lead workspace.

Condition: Plan availability and limits may vary.monday.com source ↗
StrongCollect signatures ↗

Collects signatures through the native quote/invoice workflow tied to the opportunity record.

monday.com source ↗
PartialEnrich records ↗

Embedded Crunchbase app enriches known company accounts with description, size, industry, location and profile data.

Condition: Accounts board only; beta and selected access; 1,000 lifetime successful enrichments; available fields and matches vary.monday.com source ↗
StrongFind people ↗

Lead Sourcing Agent finds contacts and new leads matching a configured ideal-customer profile.

monday.com source ↗
StrongForecast revenue ↗

Forecasting view aggregates deal value and expected close date by deal stage or forecast category and compares rep/team forecasts with targets.

Condition: Pro or Ultimate; gradual rollout; forecast fields, categories, targets, and permissions must be configured.monday.com source ↗
StrongMaintain account and contact records ↗

Maintains lead, person, account and custom CRM fields with configurable ownership and relationship records.

Condition: Record limits vary by plan.monday.com source ↗
StrongMaintain sales-activity history ↗

Centralized communication timelines retain email, calls, meetings, notes and activities for each CRM person/record.

Condition: Activity features and advanced log rules vary by plan.monday.com source ↗
StrongManage opportunities ↗

Manages deal stages, values, owners, health and next-step context in configurable CRM boards.

Condition: Features and limits vary by plan.monday.com source ↗
StrongOrchestrate cross-system workflows ↗

Native automations and workflow builder connect triggers, integration actions and AI agents into defined operational steps.

Condition: Automation, AI, integration, and API allowances vary by plan.monday.com source ↗
StrongOrchestrate outreach sequences ↗

Personalized sequences automate outreach and schedule manual follow-up tasks with logged touchpoints.

Condition: Sequences and automation limits are plan-dependent.monday.com source ↗
PartialPlace outbound calls ↗

Outreach Calling Agent contacts and initially qualifies leads using a configured playbook and logs call summaries.

monday.com source ↗
PartialPrepare proposals ↗

Generates customizable commercial quotes and invoices from the deal record; complex proposal design or configuration rules are not established.

monday.com source ↗
StrongRoute leads and accounts ↗

Configured lead-routing and assignment workflows direct incoming leads to the appropriate owner.

Condition: Automation availability and limits are plan-dependent.monday.com source ↗
PartialSchedule meetings ↗

Sales agents coordinate bounded follow-up meeting booking; linked calendar and agent availability govern the workflow.

Condition: Standard or higher; rollout, AI-credit, connected-calendar, and availability conditions apply; no public buyer-booking page is established.monday.com source ↗
StrongScore fit and readiness ↗

Lead Sourcing Agent finds, enriches and scores leads against the team ICP to prioritize relevant prospects.

Condition: AI agent availability is plan-dependent.monday.com source ↗
StrongSend prospecting email ↗

Sends personalized individual and mass prospecting emails with tracking and sequence automation.

Condition: Mass email, campaigns, and sequences are plan-dependent.monday.com source ↗

Overview

What monday CRM does

monday CRM manages leads, accounts, contacts, deals, activity history, email sequences, dashboards and configured automations. Its native AI Notetaker records conversations, produces structured summaries and updates CRM fields. Plan-dependent agents source, enrich, score and call leads; forecasts, quotes, invoices and signature workflows connect selling with commercial follow-through.

Buying context

Fit and constraints

Best for
Revenue teams seeking a flexible CRM with configurable pipelines, activity tracking, automation, reporting, AI agents, and pre-to-post-sales workflows.
Relevant constraints
  • Plans start at three seats and use seat buckets. Prices vary by billing country, cadence, taxes, plan, and bucket.
  • Two-way email needs Standard. Sequences, mass email, Forecasting View, and the conservatively priced Google Calendar workflow need Pro. Lead scoring, SAML SSO, and advanced controls need Ultimate.
  • The pricing page caps Pro at 100,000 active contacts and deals, while another help page says contacts are unlimited; confirm the contractual limit.
  • Crunchbase-powered account enrichment is beta, selected-access, account-only, and capped at 1,000 lifetime successful enrichments.
  • Forecasting View is in gradual rollout. Deal Insights and Revenue Intelligence carry beta, access, credit, or future-pricing conditions.
  • Calendar event creation and invitations do not establish a public buyer-booking page. Quotes, invoices, automations, AI, and dashboards have plan or usage limits.
Review status
Reviewed 2026-09-21

Pricing

monday CRM pricing and plans

The current localized EUR page lists Basic €12, Standard €17 and Pro €28 per seat/month with yearly billing; monthly figures are €18/€25/€41. Ultimate is custom. Billing uses seat buckets, AI credits and feature limits vary by plan, and the final region/tax total appears at checkout. A 14-day trial is available; no ongoing free CRM tier is listed.

Pricing model
Tiered
Minimums
3-user minimum · Annual commitment
Free access
Free tier · 14-day trial
Last checked
2026-09-12

Basic

$12/moCountry-dependent; exact displayed country not established · 3-user minimum · 12-month commitment · Billed annually · Self-serve

Displayed yearly price is $12 per seat/month for the 10-seat selection; annual payment is upfront. Do not treat this as a derived monthly price.

Check current price ↗
$18/moCountry-dependent; exact displayed country not established · 3-user minimum · Self-serve

Displayed monthly price is $18 per seat/month for the 10-seat selection. Seat-bucket pricing applies.

Check current price ↗

Standard

$17/moCountry-dependent; exact displayed country not established · 3-user minimum · 12-month commitment · Billed annually · Self-serve

Displayed yearly price is $17 per seat/month for the 10-seat selection; annual payment is upfront. Do not treat this as a derived monthly price.

Check current price ↗
$25/moCountry-dependent; exact displayed country not established · 3-user minimum · Self-serve

Displayed monthly price is $25 per seat/month for the 10-seat selection. Seat-bucket pricing applies.

Check current price ↗

Pro

Free tierCountry-dependent; exact displayed country not established · 3-user minimum · 12-month commitment · Billed annually · Self-serve

Displayed yearly price is $28 per seat/month for the 10-seat selection; annual payment is upfront. Do not treat this as a derived monthly price.

Check current price ↗
$41/moCountry-dependent; exact displayed country not established · 3-user minimum · Self-serve

Displayed monthly price is $41 per seat/month for the 10-seat selection. Seat-bucket pricing applies.

Check current price ↗

Ultimate

Custom pricingUnknown · Contact sales

Custom price tailored to the organization; contact sales. The official pricing page identifies Ultimate as the new name for the Enterprise tier.

Check current price ↗

List prices can exclude tax, usage charges, onboarding, add-ons, and negotiated discounts. Check the vendor page before buying.

Reviews

monday CRM reviews

☆☆☆☆☆No published rating yet0 buyer reviews have passed editorial review

No buyer review has passed editorial validation yet. Vendor testimonials are never converted into ratings.

Environment fit

Platform & integrations

How monday CRM works with your other tools. Open a finding for its source and any plan or setup limits.

API accessmonday.com provides GraphQL API access for supported platform and CRM operations.Available+

A documented application programming interface is available for at least one product workflow.

Scope. Token or OAuth authentication; daily-call and complexity limits vary by plan and app context.

Checked Sep 21, 2026monday.com source ↗
MCP server accessmonday.com provides MCP access to permitted board and platform actions.Available+

The vendor provides a documented Model Context Protocol server for product access or actions.

Scope. Platform-level tool; token or OAuth configuration and plan limits apply.

Checked Sep 21, 2026monday.com source ↗
Single sign-onOrganization-managed SAML single sign-on is available on Ultimate/Enterprise-level plans.Available+

The product supports a documented organization-managed single sign-on method.

Scope. Google login on lower plans is not counted as organization-managed SSO.

Checked Sep 21, 2026monday.com source ↗
Data exportExports supported board or table data to Excel.Available+

Users can export material product data in a documented reusable format.

Scope. Board-oriented export and item limits mean relationships and activity portability require buyer testing.

Checked Sep 21, 2026monday.com source ↗

Integrations

Tools monday CRM connects to. Open a researched connection for its source and setup details.

See all integrations ↗

Native integrations

  • HubSpot integration by monday
Google CalendarCreates meetings, invitations, and CRM timeline entries through the documented calendar workflow.Direct connectionTwo-way+

Scope. The source conflicts on the minimum tier; price conservatively at Pro and do not treat it as a public booking page.

Checked Sep 21, 2026monday CRM source ↗
HubSpot Data SyncRuns configured one-way or two-way synchronization for supported HubSpot and monday CRM records.Direct connectionVaries by workflow+

Scope. Availability, direction, objects, and usage follow the connected accounts, permissions, plans, and configuration described in the source.

Checked Sep 21, 2026HubSpot source ↗
Outlook CalendarConnects supported Outlook calendar events with monday CRM.Direct connectionTwo-way+

Scope. Availability, direction, objects, and usage follow the connected accounts, permissions, plans, and configuration described in the source.

Checked Sep 21, 2026monday CRM source ↗

Not yet recorded means we haven’t added a finding here. It doesn’t mean the feature is missing. We check these connections and settings separately from the work shown on the fit map.

Product references

RevManic's fit assessments are our editorial opinion. Check monday CRM's website for the latest features, plans and pricing.

Represent monday CRM? Contact us to suggest an update, or claim this profile.

  1. Features ↗monday.com/crm/featuresCompany source
  2. 15541177212818 monday CRM Data enrichment app ↗support.monday.com/hc/en-us/articles/15541177212818-monday-CRM-Data-enrichment-appCompany source
  3. Crm ↗monday.com/crmCompany source
  4. Ai notetaker ↗monday.com/crm/ai-notetakerCompany source
  5. 35252007254930 The Forecasting View ↗support.monday.com/hc/en-us/articles/35252007254930-The-Forecasting-ViewCompany source
  6. Pricing ↗monday.com/crm/pricingCompany source
  7. Product features ↗monday.com/crm/product-featuresCompany source
  8. API access ↗developer.monday.com/api-reference/docs/rate-limitsCompany source
  9. MCP server access ↗developer.monday.com/apps/docs/mondaycom-mcp-integrationCompany source
  10. Single sign-on ↗support.monday.com/hc/en-us/articles/360000460605-SAML-Single-Sign-onCompany source
  11. Data export ↗support.monday.com/hc/en-us/articles/26989749858578-Export-from-monday-to-ExcelCompany source
  12. Google Calendar integration ↗support.monday.com/hc/en-us/articles/17637788493202-monday-CRM-Google-Calendar-IntegrationCompany source
  13. HubSpot Data Sync integration ↗ecosystem.hubspot.com/marketplace/listing/mondaycom-data-syncCompany source
  14. HubSpot integration by monday integration ↗monday.com/crm/overview/integrationsCompany source
  15. Outlook Calendar integration ↗support.monday.com/hc/en-us/articles/8675571451282Company source
  16. Documentation ↗support.monday.com/hc/en-us/p/crmCompany source

Buying guides

Compare monday CRM in context

See how the products differ across sales jobs, plan requirements, and the cost for a five-seller team. The broader map does not make either product universally better.

6 HubSpot alternatives for small B2B sales teamsCompare six sales CRM alternatives to HubSpot by the work they handle, the plans and costs involved, and the shape of their revenue fit.→

Alternatives

monday CRM alternatives

40
PipedriveSales CRM for contact, deal and activity records, with plan-qualified outreach, forecasting, meeting assistance and commercial-document workflows.AttioAI-native CRM for modern go-to-market teams, combining flexible data modeling, relationship intelligence, automation, reporting, and sales workflows.NutshellAI-powered CRM with sales, marketing, engagement, scheduling, calling, reporting, and contact-management capabilities.HubSpotCustomer platform combining Smart CRM with separately entitled marketing, sales, service, content, data and revenue products.FreshsalesFreshsales is Freshworks’ sales-focused CRM for managing contacts, accounts, deals, activities, communications, automation, and reporting.CloseCalling-led sales CRM combining lead and opportunity management with native calling, email, SMS, workflows, reporting, coaching, and AI sales features.Zoho CRMA cloud CRM for managing leads, contacts, accounts, deals, sales activities, workflows, forecasting, analytics, and customer-facing processes.BreakcoldBreakcold is an AI-native CRM with a multichannel inbox, LinkedIn and social-selling workflows, enrichment, pipelines, and agent-accessible CRM actions.SalesflareA CRM for small and medium-sized B2B businesses that automates contact, company, activity and pipeline data capture.ClariPredictive revenue system and revenue orchestration platform for enterprise revenue teams.Sales CloudSalesforce’s CRM and sales-force-automation product, now branded Agentforce Sales, for managing leads, accounts, contacts, opportunities, activities, pipeline, forecasting, reporting, workflows, quotes, and approvals.SalesloftPredictive revenue system combining sales engagement, conversation intelligence, deal management, workflow prioritization, AI agents, and revenue intelligence.Aviso AIAI revenue operating platform for forecasting, pipeline and deal intelligence, conversation intelligence, relationship intelligence, sales engagement, and customer-success workflows.Copper CRMA CRM designed for Google Workspace that manages contacts, leads, opportunities, projects, workflows, communications, and reporting.KoalaAgentic revenue platform that surfaces first- and third-party buying signals, scores accounts, enriches leads, and automates sales plays and outreach.DubbVideo sales and communication platform combining Dubb Sales Studio for recording, sending, and tracking personalized videos with Dubb Sales Agent for AI-assisted lead research, outreach, follow-up, CRM updates, and meeting booking.folkA collaborative, relationship-focused CRM for managing contacts, interactions, pipelines, enrichment, and personalized outreach.OutreachAgentic AI revenue platform combining sales engagement, deal management, forecasting, conversation intelligence, coaching, and account expansion workflows.PhoneBurnerCloud-based power dialer and sales outreach platform with built-in CRM, calling workflows, email/SMS follow-up, reporting, coaching, and CRM integrations.SalesfinitySalesfinity combines AI parallel dialing, contact enrichment, AI Sequencer and an Ari sales agent for outbound teams.WarmlyAI-native revenue orchestration platform for identifying, prioritizing, and engaging B2B website visitors.Mediafly Intelligence360Enterprise revenue intelligence platform combining pipeline inspection, activity capture, conversation intelligence, forecasting, dashboards, and seller coaching.ClayA GTM data enrichment and workflow-orchestration platform combining 200+ enrichment providers, AI research agents, signals, audiences, CRM/data-warehouse connectivity, and outbound execution.UserGemsAI-powered signal, scoring, and orchestration platform for outbound, ABM, and revenue teams.Capsule CRMCloud CRM for managing contacts, opportunities, sales pipelines, tasks, projects, communications, and reporting.PocusPocus is an AI-native GTM platform for detecting buying signals, prioritizing accounts, and guiding sales execution.NooksAI-powered outbound sales workspace combining dialing, sequencing, signals, enrichment, coaching, and salesfloor workflows.GongRevenue AI platform for capturing and analyzing customer interactions, improving sales execution, forecasting, coaching, and revenue-team performance.Common RoomCustomer intelligence platform that captures buyer and customer signals, resolves them to people and accounts, and helps go-to-market teams prioritize and automate actions.InsycleCRM data integrity and data-management platform for deduplication, cleansing, standardization, validation, imports, record association, routing, and workflow automation.Regie.aiAI-native prospecting and sales-engagement platform combining research, enrichment, messaging, sequencing, multichannel outreach, dialing, and AI agents.Chili PiperInbound demand-conversion platform for routing leads, engaging website visitors, qualifying prospects, and booking meetings.MadKuduMadKudu is the former product brand for HG Insights’ predictive revenue-growth intelligence, scoring, signal, enrichment, and sales-copilot capabilities.AvomaAI platform for meeting note-taking, scheduling, conversation intelligence, coaching, and revenue intelligence.RevenueHeroInbound lead qualification, routing, enrichment, and meeting scheduling platform.WaalaxyLinkedIn and email prospecting automation for outbound sales teams.ArtisanAI BDR platform that finds and enriches prospects, runs personalized outbound campaigns, handles replies, and books meetings for sales teams.La Growth MachineMultichannel outbound prospecting platform combining LinkedIn, email, X and calling automation with lead enrichment, sequencing, inbox management and CRM connectivity.SyncariAgentic master data and customer data automation platform for unifying, governing, cleansing, enriching, and synchronizing data across enterprise systems.6senseB2B revenue intelligence and account-based marketing platform that uses intent signals, predictive AI, buyer data, and orchestration to identify, prioritize, and engage in-market accounts.