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Home/CRM/Sales Cloud
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VerifiedChecked 2026-09-12

Sales Cloud

Part of Salesforce

Salesforce’s CRM and sales-force-automation product, now branded Agentforce Sales, for managing leads, accounts, contacts, opportunities, activities, pipeline, forecasting, reporting, workflows, quotes, and approvals.

CRM
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FootprintOverviewPricingReviewsIntegrationsSources

Revenue footprint

Where Sales Cloud fits

Revenue areas

Primary and supporting use cases
Job coverage

Selected jobs

7 distinct jobs across 2 revenue areas

StrongAnalyse pipeline performance ↗

Provides pipeline management, reports, dashboards, and sales-performance analysis.

Condition: Advanced pipeline and analytics features vary by plan.Salesforce source ↗
StrongForecast revenue ↗

Provides forecast management and forecasting capabilities for sales teams.

Condition: Forecasting depth varies by plan; advanced forecasting and predictive forecasting are plan-dependent.Salesforce source ↗
StrongMaintain account and contact records ↗

Maintains account and contact records as core CRM objects.

Salesforce source ↗
StrongMaintain sales-activity history ↗

Captures and associates sales activities with leads, contacts, accounts, and opportunities, providing sales-activity history.

Salesforce source ↗
StrongManage opportunities ↗

Maintains opportunities and supports opportunity management throughout the sales pipeline.

Salesforce source ↗
StrongOrchestrate cross-system workflows ↗

Provides workflow and process automation for defined sales processes and approvals.

Condition: Automation and orchestration depth varies by edition.Salesforce source ↗
StrongRoute leads and accounts ↗

Provides lead assignment and routing as a built-in sales capability.

Condition: Listed for Starter Suite and included in broader Sales Cloud plan comparisons.Salesforce source ↗

Overview

What Sales Cloud does

A cloud CRM that centralizes sales records and activity, supports lead and opportunity management, pipeline and forecast visibility, workflow automation, quoting, reporting, and AI-assisted sales processes.

Buying context

Fit and constraints

Best for
Sales teams needing a broad, highly configurable CRM and system of record with sales automation, forecasting, reporting, and extensibility.
Relevant constraints
  • Sales Cloud is now branded Agentforce Sales; legacy Sales Cloud references remain in Salesforce documentation.
  • Many AI, analytics, engagement, telephony, revenue, and partner capabilities are plan-dependent or sold as add-ons.
  • Most paid plans are presented with annual billing; Salesforce states that contract terms vary.
  • Taxes are not stated on the reviewed pricing pages.
  • Minimum seat commitments are not stated on the reviewed pricing pages.
  • Regional availability, currency conversion, and localized pricing were not established beyond the US English pricing pages.
  • Some capabilities, including advanced AI, API access, forecasting, and quoting, vary by edition and may require additional purchase.
  • Salesforce states that pricing and offerings are subject to change.
Review status
Reviewed 2026-09-12

Pricing

Sales Cloud pricing and plans

Public US pricing is displayed per user per month. Current listed plans range from Free Suite at $0/user/month to Max at $550/user/month. Starter may be billed monthly or annually; other paid suites are shown as billed annually. Taxes, minimum seats, and most usage limits are not stated on the reviewed pricing pages. A 30-day free trial is advertised.

Pricing model
Per user
Minimums
Annual commitment
Free access
Free tier · 30-day trial
Last checked
2026-09-12

Free Suite

Free tierUS · Self-serve

Listed in the pricing comparison at $0/user/month; detailed free-plan entitlements were not established.

Check current price ↗

Starter Suite

$25/user/moUS · Self-serve

$25/user/month; Salesforce states it may be billed monthly or annually. Trial is advertised for up to 10 users.

Check current price ↗

Pro Suite

$100/user/moUS · 12-month commitment · Billed annually · Self-serve

Displayed as $100/user/month billed annually.

Check current price ↗

Core

$195/user/moUS · 12-month commitment · Billed annually · Self-serve

Displayed as $195/user/month billed annually.

Check current price ↗

Advanced

$395/user/moUS · 12-month commitment · Billed annually · Self-serve

Displayed as $395/user/month billed annually.

Check current price ↗

Max

$550/user/moUS · 12-month commitment · Billed annually · Contact sales

Displayed as $550/user/month billed annually; pricing page directs buyers to contact Salesforce.

Check current price ↗

List prices can exclude tax, usage charges, onboarding, add-ons, and negotiated discounts. Check the vendor page before buying.

Reviews

Sales Cloud reviews

☆☆☆☆☆No published rating yet0 buyer reviews have passed editorial review

No buyer review has passed editorial validation yet. Vendor testimonials are never converted into ratings.

Environment fit

Platform & integrations

How Sales Cloud works with your other tools. Open a finding for its source and any plan or setup limits.

API accessA documented application programming interface is available for at least one product workflow.Not yet recorded+

A documented application programming interface is available for at least one product workflow.

Checked Not documentedNo qualifying source attached
MCP server accessThe vendor provides a documented Model Context Protocol server for product access or actions.Not yet recorded+

The vendor provides a documented Model Context Protocol server for product access or actions.

Checked Not documentedNo qualifying source attached
Single sign-onThe product supports a documented organization-managed single sign-on method.Not yet recorded+

The product supports a documented organization-managed single sign-on method.

Checked Not documentedNo qualifying source attached
Data exportUsers can export material product data in a documented reusable format.Not yet recorded+

Users can export material product data in a documented reusable format.

Checked Not documentedNo qualifying source attached

Integrations

Tools Sales Cloud connects to.

We haven’t added integration details for this product yet.

Not yet recorded means we haven’t added a finding here. It doesn’t mean the feature is missing. We check these connections and settings separately from the work shown on the fit map.

Product references

RevManic's fit assessments are our editorial opinion. Check Sales Cloud's website for the latest features, plans and pricing.

Represent Sales Cloud? Contact us to suggest an update, or claim this profile.

  1. Pricing ↗salesforce.com/sales/pricing/Company source
  2. Cloud ↗salesforce.com/sales/cloud/Company source

Alternatives

Sales Cloud alternatives

40
Capsule CRMCloud CRM for managing contacts, opportunities, sales pipelines, tasks, projects, communications, and reporting.Zoho CRMA cloud CRM for managing leads, contacts, accounts, deals, sales activities, workflows, forecasting, analytics, and customer-facing processes.Copper CRMA CRM designed for Google Workspace that manages contacts, leads, opportunities, projects, workflows, communications, and reporting.AttioAI-native CRM for modern go-to-market teams, combining flexible data modeling, relationship intelligence, automation, reporting, and sales workflows.monday CRMAn AI-enabled, customizable CRM for managing leads, contacts, communications, sales pipelines, revenue workflows, and customer relationships.PipedriveSales CRM for contact, deal and activity records, with plan-qualified outreach, forecasting, meeting assistance and commercial-document workflows.FreshsalesFreshsales is Freshworks’ sales-focused CRM for managing contacts, accounts, deals, activities, communications, automation, and reporting.InsycleCRM data integrity and data-management platform for deduplication, cleansing, standardization, validation, imports, record association, routing, and workflow automation.SalesflareA CRM for small and medium-sized B2B businesses that automates contact, company, activity and pipeline data capture.Mediafly Intelligence360Enterprise revenue intelligence platform combining pipeline inspection, activity capture, conversation intelligence, forecasting, dashboards, and seller coaching.HubSpotCustomer platform combining Smart CRM with separately entitled marketing, sales, service, content, data and revenue products.CloseCalling-led sales CRM combining lead and opportunity management with native calling, email, SMS, workflows, reporting, coaching, and AI sales features.People.aiAI revenue intelligence platform that captures go-to-market activity, synchronizes it with CRM systems, and provides account, opportunity, forecasting, and sales-performance insights.BreakcoldBreakcold is an AI-native CRM with a multichannel inbox, LinkedIn and social-selling workflows, enrichment, pipelines, and agent-accessible CRM actions.SyncariAgentic master data and customer data automation platform for unifying, governing, cleansing, enriching, and synchronizing data across enterprise systems.folkA collaborative, relationship-focused CRM for managing contacts, interactions, pipelines, enrichment, and personalized outreach.GainsightCustomer success platform for managing customer health, adoption, retention, renewals, expansion, and post-sale workflows.PhoneBurnerCloud-based power dialer and sales outreach platform with built-in CRM, calling workflows, email/SMS follow-up, reporting, coaching, and CRM integrations.Traction CompleteSalesforce-native revenue operations data management suite for enriching, cleansing, connecting, and orchestrating CRM data.Aviso AIAI revenue operating platform for forecasting, pipeline and deal intelligence, conversation intelligence, relationship intelligence, sales engagement, and customer-success workflows.PlanhatCustomer-success and customer-data platform supporting the customer lifecycle from onboarding through renewals and expansion.NutshellAI-powered CRM with sales, marketing, engagement, scheduling, calling, reporting, and contact-management capabilities.ClariPredictive revenue system and revenue orchestration platform for enterprise revenue teams.DubbVideo sales and communication platform combining Dubb Sales Studio for recording, sending, and tracking personalized videos with Dubb Sales Agent for AI-assisted lead research, outreach, follow-up, CRM updates, and meeting booking.WarmlyAI-native revenue orchestration platform for identifying, prioritizing, and engaging B2B website visitors.ChorusConversation intelligence software that captures, transcribes, and analyzes customer calls, meetings, and emails for sales performance, deal insight, coaching, and revenue visibility.AvomaAI platform for meeting note-taking, scheduling, conversation intelligence, coaching, and revenue intelligence.AttentionAI-powered sales and conversation intelligence platform that captures sales-call insights, updates CRM records, automates follow-up, provides coaching, and supports pipeline analysis.SalesloftPredictive revenue system combining sales engagement, conversation intelligence, deal management, workflow prioritization, AI agents, and revenue intelligence.tl;dvAI meeting intelligence platform for recording, transcribing, summarizing and operationalizing meetings across Google Meet, Zoom and Microsoft Teams.ZapierAI-powered automation platform connecting apps, data, and business processes through no-code, low-code, and full-code workflows.CustifyAI-enabled customer success platform for centralizing customer data, monitoring customer health, automating workflows, improving onboarding, reducing churn, and driving expansion.RB2BWebsite visitor identification platform that resolves anonymous website activity to company-level and, for eligible traffic, person-level profiles.SalesfinitySalesfinity is a calling and outbound sales platform for B2B revenue teams, combining AI parallel dialing, prospect data enrichment, call intelligence, follow-up automation, and CRM integrations.Terret NexusAI revenue engine that analyzes connected revenue data and turns insights into sales execution.FlowlaAI-powered digital sales room and revenue-execution platform for buyer collaboration, deal execution, onboarding, renewals, and sales workflows.Chili PiperInbound demand-conversion platform for routing leads, engaging website visitors, qualifying prospects, and booking meetings.Distribution EngineSalesforce-native rules-based routing and assignment for leads, cases, opportunities, accounts, contacts, and custom objects.SweepAgentic layer and workspace for understanding, governing, documenting, and operating enterprise-system metadata, especially Salesforce.Fireflies.aiAI meeting assistant for recording, transcribing, summarizing, searching, and analyzing conversations.