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VerifiedChecked 2026-09-12

Sales Cloud

Part of Salesforce

Salesforce’s CRM and sales-force-automation product, now branded Agentforce Sales, for managing leads, accounts, contacts, opportunities, activities, pipeline, forecasting, reporting, workflows, quotes, and approvals.

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Revenue footprint

Where Sales Cloud fits

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Revenue areas

Primary and supporting use cases
Coverage

Documented jobs

7 distinct jobs across 2 revenue areas

StrongAnalyse pipeline performance ↗

Provides pipeline management, reports, dashboards, and sales-performance analysis.

Condition: Advanced pipeline and analytics features vary by plan.Salesforce documentation ↗
StrongForecast revenue ↗

Provides forecast management and forecasting capabilities for sales teams.

Condition: Forecasting depth varies by plan; advanced forecasting and predictive forecasting are plan-dependent.Salesforce documentation ↗
StrongMaintain account and contact records ↗

Maintains account and contact records as core CRM objects.

Salesforce documentation ↗
StrongMaintain sales-activity history ↗

Captures and associates sales activities with leads, contacts, accounts, and opportunities, providing sales-activity history.

Salesforce documentation ↗
StrongManage opportunities ↗

Maintains opportunities and supports opportunity management throughout the sales pipeline.

Salesforce documentation ↗
StrongOrchestrate cross-system workflows ↗

Provides workflow and process automation for defined sales processes and approvals.

Condition: Automation and orchestration depth varies by edition.Salesforce documentation ↗
StrongRoute leads and accounts ↗

Provides lead assignment and routing as a built-in sales capability.

Condition: Listed for Starter Suite and included in broader Sales Cloud plan comparisons.Salesforce documentation ↗

Overview

What Sales Cloud does

A cloud CRM that centralizes sales records and activity, supports lead and opportunity management, pipeline and forecast visibility, workflow automation, quoting, reporting, and AI-assisted sales processes.

Lead, account, contact, and opportunity managementSales activity capture and activity historyLead assignment and routingPipeline management and opportunity trackingForecast management and forecasting analyticsReports and dashboardsWorkflow and process automationSales quoting and contract approvalsMobile and browser CRM accessEmail integration with Gmail or OutlookWeb Services API on applicable plans or as an additional chargeAI-assisted lead, opportunity, pipeline, and forecasting functions on applicable plans

Buying context

Fit and constraints

Best for
Sales teams needing a broad, highly configurable CRM and system of record with sales automation, forecasting, reporting, and extensibility.
Relevant constraints
  • Sales Cloud is now branded Agentforce Sales; legacy Sales Cloud references remain in Salesforce documentation.
  • Many AI, analytics, engagement, telephony, revenue, and partner capabilities are plan-dependent or sold as add-ons.
  • Most paid plans are presented with annual billing; Salesforce states that contract terms vary.
  • Taxes are not stated on the reviewed pricing pages.
  • Minimum seat commitments are not stated on the reviewed pricing pages.
  • Regional availability, currency conversion, and localized pricing were not established beyond the US English pricing pages.
  • Some capabilities, including advanced AI, API access, forecasting, and quoting, vary by edition and may require additional purchase.
  • Salesforce states that pricing and offerings are subject to change.
Evidence status
Vendor documented · checked 2026-09-12

Pricing

Plans and billing

Public US pricing is displayed per user per month. Current listed plans range from Free Suite at $0/user/month to Max at $550/user/month. Starter may be billed monthly or annually; other paid suites are shown as billed annually. Taxes, minimum seats, and most usage limits are not stated on the reviewed pricing pages. A 30-day free trial is advertised.

Pricing model
Per user
Minimums
Annual commitment
Free access
Free tier · 30-day trial
Last checked
2026-09-12

Free Suite

Free tierUS · Self-serve

Listed in the pricing comparison at $0/user/month; detailed free-plan entitlements were not established.

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Starter Suite

$25/user/moUS · Self-serve

$25/user/month; Salesforce states it may be billed monthly or annually. Trial is advertised for up to 10 users.

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Pro Suite

$100/user/yrUS · 12-month commitment · Self-serve

Displayed as $100/user/month billed annually.

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Core

$195/user/yrUS · 12-month commitment · Self-serve

Displayed as $195/user/month billed annually.

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Advanced

$395/user/yrUS · 12-month commitment · Self-serve

Displayed as $395/user/month billed annually.

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Max

$550/user/yrUS · 12-month commitment · Contact sales

Displayed as $550/user/month billed annually; pricing page directs buyers to contact Salesforce.

Check current price ↗

List prices can exclude tax, usage charges, onboarding, add-ons, and negotiated discounts. Check the vendor page before buying.

Reviews

Buyer reviews

☆☆☆☆☆No verified rating yet0 verified buyer reviews

RevManic has not ingested a verified review source for this product yet. We do not convert vendor testimonials into star ratings.

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Product references

We reviewed these official vendor documents. Product claims have not yet been independently tested.

  1. Pricing ↗salesforce.com/sales/pricing/Vendor documentation
  2. Cloud ↗salesforce.com/sales/cloud/Vendor documentation

Alternatives

Peers in this market

40
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relationship-focused teams that need CRM, pipeline, activity history, and project or onboarding continuity in one system.People.aiEnterprise sales, revenue operations, and customer-facing teams that need automated activity capture, reliable CRM activity data, pipeline visibility, forecasting, and account or opportunity execution.PipedriveSmall and midsize sales teams needing a straightforward pipeline CRM and activity-management system of record.PlanhatCustomer-success and revenue teams managing onboarding, customer health, adoption, renewals, expansion, and lifecycle operations.Capsule CRMSmall businesses and growing SMB sales teams needing a straightforward CRM with contact, opportunity, pipeline, task, project, and reporting features.CloseSmall and growing outbound-oriented sales teams that want CRM, sales communication, follow-up automation, and pipeline activity in one system.DubbSalespeople, small outbound teams, agencies, consultants, real-estate professionals, recruiters, coaches, and other teams using personalized video to initiate or advance sales conversations.GainsightEnterprise and scaling customer-success teams that need structured post-sale operations, health management, retention workflows, renewal visibility, and expansion coordination.InsycleRevenue operations, sales operations, CRM administrators, and business-systems teams maintaining CRM data quality at scale.Mediafly Intelligence360Enterprise revenue teams that need unified pipeline visibility, forecasting, conversation intelligence, and sales-performance coaching.NutshellSmall and growing sales teams seeking an easy-to-deploy CRM with integrated sales automation and marketing tools.SalesflareSmall and medium-sized B2B sales teams seeking an automated CRM with email, activity and pipeline tracking.SalesloftRevenue teams that need coordinated outbound engagement, activity capture, buyer and deal insight, CRM synchronization, and workflow prioritization.6senseB2B revenue teams running account-based, outbound, or multi-channel motions that need account prioritization, intent intelligence, buying-group research, and coordinated activation.AiSDRFounders and revenue teams that need automated, signal-based outbound prospecting and follow-up without adding SDR headcount.AttentionRevenue teams that want automated conversation capture, CRM hygiene, follow-up assistance, coaching, and call-informed pipeline visibility.BreakcoldFounders, agencies, consultants, and small sales teams that want a lightweight CRM centered on multichannel relationship selling and AI-assisted administration.ClariEnterprise B2B revenue organizations seeking centralized forecasting, pipeline visibility, revenue intelligence, and coordinated revenue workflows.FlowlaRevenue teams managing complex B2B sales, onboarding, renewals, and stakeholder-heavy buying processes.folkSmall and growing service, sales, recruiting, and relationship-driven teams seeking a flexible CRM with lightweight outbound workflows.PhoneBurnerOutbound sales teams and individuals prioritizing high-volume, live phone conversations with controlled, relationship-oriented outreach.SalesfinityOutbound SDR/BDR teams and sales teams that rely heavily on phone prospecting and want higher calling throughput with integrated research, enrichment, and follow-up automation.SyncariRevenue operations, data operations, and enterprise teams managing fragmented CRM, marketing, ERP, support, warehouse, and other operational data systems.Traction CompleteRevenue operations, sales operations, and Salesforce administration teams managing complex account structures, routing rules, CRM data quality, and large-scale GTM workflows.WarmlyB2B sales, marketing, and revenue-operations teams that want to convert anonymous website traffic into prioritized and engaged pipeline.AvomaRevenue and sales teams that need automated meeting capture, CRM activity updates, conversation analysis, coaching, and revenue forecasting.ChorusRevenue and sales teams that need conversation capture, deal visibility, sales coaching, and team-level analysis of customer interactions.CloudTalkSales and support teams needing international cloud calling, outbound dialers, call routing, and CRM-linked call activity.JustCallSmall and mid-sized sales, support, and customer-success teams that need calling, SMS, dialer automation, and conversation intelligence in one platform.KasprSMBs, individual contributors, sales teams, recruiters, and founders needing contact discovery and enrichment for LinkedIn-based prospecting, especially in European markets.KixieOutbound sales and revenue teams that need CRM-connected calling, SMS, and higher-volume prospecting workflows.NooksB2B outbound SDR, BDR, AE, sales-leadership, and RevOps teams that need high-volume calling, sequencing, prioritization, and coaching in one workspace.RecappedMid-market and enterprise sales teams managing complex, multi-stakeholder deals, proofs of concept and onboarding handoffs.Regie.aiFull-cycle AEs, SDRs, founding sellers, and outbound teams that want prospecting research and execution in one workspace.