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VerifiedChecked 2026-09-21

Pipedrive

Sales CRM for contact, deal and activity records, with plan-qualified outreach, forecasting, meeting assistance and commercial-document workflows.

CRMData enrichmentE-signatureForecasting & revenue intelligenceInbound capture & conversational engagementLead routingMeeting assistantsProposal softwareRevenue analytics & attributionSales engagementSchedulingWorkflow automation & iPaaS
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FootprintOverviewPricingReviewsIntegrationsSources

Revenue footprint

Where Pipedrive fits

Revenue areas

Primary and supporting use cases
Job coverage

Selected jobs

16 distinct jobs across 6 revenue areas

StrongAnalyse pipeline performance ↗

Insights reports analyze conversion, deal duration, progress, activity and pipeline outcomes.

Condition: Reports available across plans; report types, quantities and custom reporting vary by tier.Pipedrive source ↗
StrongCapture conversations and notes ↗

Nova records/transcribes meetings and generates recaps, follow-up actions and proposed CRM updates.

Condition: Nova included on all plans; permissions, recording setup and participant consent apply; review suggested updates before saving.Pipedrive source ↗
StrongCapture inbound interest ↗

LeadBooster Web Forms and chat turn identifiable inbound enquiries into Pipedrive lead/contact records.

Condition: LeadBooster included Premium/Ultimate; paid add-on for Lite/Growth; configure forms or chat capture.Pipedrive source ↗
StrongCollect signatures ↗

Smart Docs requests and records required electronic signatures on commercial documents.

Condition: Smart Docs included Premium/Ultimate or paid Lite/Growth add-on; cloud-storage connection and applicable signature-request limits.Pipedrive source ↗
PartialEnrich records ↗

Organization enrichment adds available attributes to known company records; depth and access are limited by the selected plan.

1 decision detail+
Embedded enrichmentLimited+

Surfe-powered organization and person enrichment is documented; the Data enrichment category remains unassigned for this focused CRM record.

Limitation. Recorded feature evidence does not itself create a product/category/job-fit assignment.

Condition. Organization data Premium+; people Ultimate or a Premium add-on; credits and match coverage.

Checked Sep 21, 2026Pipedrive ↗
Pipedrive source ↗
StrongForecast revenue ↗

Revenue forecasts use open/won deal expected close dates with deal values or configured weighted values to estimate revenue.

Condition: Growth or higher; forecast accuracy depends on maintained deal values, probabilities, and expected close dates.Pipedrive source ↗
StrongMaintain account and contact records ↗

Maintains person and organization identity, ownership, custom fields and relationship information.

Condition: All plans; field, permission and usage limits vary.Pipedrive source ↗
StrongMaintain sales-activity history ↗

Retains activities and communication history linked to contacts and opportunities.

Condition: Activity records on all plans; email sync and contact timeline Growth+; connected mailbox for email history.Pipedrive source ↗
StrongManage opportunities ↗

Maintains deal stages, amounts, owners and next-step activity in configurable pipelines.

Condition: All plans; automation and reporting entitlements vary.Pipedrive source ↗
PartialOrchestrate cross-system workflows ↗

Conditional automation steps send CRM-field payloads to external webhook endpoints as part of sales workflows.

Condition: Growth+ automations; admin-configured authenticated endpoint; POST/PUT/DELETE actions; execution limits apply. General bidirectional orchestration and approval handling are not established.Pipedrive source ↗
StrongOrchestrate outreach sequences ↗

Email sequences and conditional automations coordinate follow-up and stop or redirect on reply events.

Condition: Growth or higher; automation, wait, branch, sequence, and sending limits apply. Manual completion is required without the reply-aware Automation configuration.Pipedrive source ↗
StrongPrepare proposals ↗

Smart Docs prepares personalized proposals and commercial documents from CRM data and reusable templates.

Condition: Smart Docs included Premium/Ultimate or paid Lite/Growth add-on; Google Drive, OneDrive or SharePoint connection required.Pipedrive source ↗
StrongRoute leads and accounts ↗

Automatic assignment routes new leads and new/updated deals to users, linked owners or round-robin teams using configured rules.

Condition: Premium/Ultimate; configure routing rules, users and teams.Pipedrive source ↗
StrongSchedule meetings ↗

Scheduler shares user availability and books meetings into the connected calendar.

Condition: Growth+; booking and calendar limits vary by plan and configuration.Pipedrive source ↗
StrongSend prospecting email ↗

Synced mailboxes send prospecting email with templates, replies, tracking, bounded group sends and configured automation.

Condition: Growth or higher; mailbox connection, permissions, provider limits, and Pipedrive sending limits apply.Pipedrive source ↗
StrongShare content and track engagement ↗

Smart Docs shares tracked document links and reports recipient views for buyer-facing proposals and materials.

Pipedrive source ↗

Overview

What Pipedrive does

Pipedrive centers on sales pipelines and CRM records. Growth adds sequences, email sync, scheduling and forecasts. Premium adds automatic assignment, organization enrichment and bundled LeadBooster/Smart Docs. Nova meeting assistance is included across plans. Smart Docs prepares proposals and collects signatures with connected cloud storage.

Buying context

Fit and constraints

Best for
Small and midsize sales teams needing a straightforward pipeline CRM and activity-management system of record.
Relevant constraints
  • Capabilities depend on the subscribed plan, bundled or separately purchased add-ons, usage limits and connected services.
  • Sequences, email sync, meeting scheduling, forecast view, and the current revenue-forecast report start at Growth. A Sequence does not stop itself when a contact replies outside its flow; a separate Automation can implement reply-aware branching.
  • Smart Docs requires connected Google Drive, OneDrive or SharePoint and a Premium/Ultimate entitlement or paid Lite/Growth add-on.
  • Enrichment uses Surfe data and credits: organization enrichment starts at Premium; people enrichment requires Ultimate or a separate Premium add-on.
  • Custom scoring applies to deals; the reviewed evidence does not establish account/lead scoring, structured opportunity qualification, rules-based CPQ or contract negotiation.
  • Native contacts sync and manual duplicate merging are documented, but this review leaves the separate CRM-data-operations category and its job mappings unassigned.
  • USD annual prices checked 21 September 2026 are Lite $14, Growth $39, Premium $59 and Ultimate $79 per seat/month, billed annually. Earlier same-day renders differed, so buyers should recheck the displayed matrix.
Review status
Reviewed 2026-09-21

Pricing

Pipedrive pricing and plans

Current EUR annual-billing prices are Lite €14, Growth €39, Premium €59 and Ultimate €79 per seat/month, paid annually. A 14-day trial is available; no permanent free plan is listed. Nova is included across plans. LeadBooster, Smart Docs and other add-ons/entitlements depend on the selected plan; regional checkout, taxes and extras can change the total.

Pricing model
Per user
Minimums
Annual commitment
Free access
14-day trial
Last checked
2026-09-21

Lite

$168/user/yrUSD pricing page; market not established · 12-month commitment · Billed annually · Self-serve

Displayed as USD 14 per seat/month, charged annually at USD 168 per seat/year. VAT excluded where applicable.

Check current price ↗

Growth

$468/user/yrUSD pricing page; market not established · 12-month commitment · Billed annually · Self-serve

Displayed as USD 39 per seat/month, charged annually at USD 468 per seat/year. VAT excluded where applicable.

Check current price ↗

Premium

$708/user/yrUSD pricing page; market not established · 12-month commitment · Billed annually · Self-serve

Displayed as USD 59 per seat/month, charged annually at USD 708 per seat/year. VAT excluded where applicable. Official wording only establishes free implementation when signing up for a pricing plan over USD 400/year; it does not establish that every onboarding service is free.

Check current price ↗

Ultimate

$948/user/yrUSD pricing page; market not established · 12-month commitment · Billed annually · Self-serve

Displayed as USD 79 per seat/month, charged annually at USD 948 per seat/year. VAT excluded where applicable.

Check current price ↗

List prices can exclude tax, usage charges, onboarding, add-ons, and negotiated discounts. Check the vendor page before buying.

Reviews

Pipedrive reviews

☆☆☆☆☆No published rating yet0 buyer reviews have passed editorial review

No buyer review has passed editorial validation yet. Vendor testimonials are never converted into ratings.

Environment fit

Platform & integrations

How Pipedrive works with your other tools. Open a finding for its source and any plan or setup limits.

API accessREST API for CRM records, webhooks, and app extensions.Available+

A documented application programming interface is available for at least one product workflow.

Scope. API token or OAuth 2.0 authentication; access follows user and company permissions. Plan- and seat-based daily budgets, endpoint token costs, and burst limits apply.

Checked Sep 21, 2026Pipedrive source ↗
MCP server accessPipedrive provides an OAuth-based MCP server for supported CRM search and record actions.Available+

The vendor provides a documented Model Context Protocol server for product access or actions.

Scope. Available tool scope and token limits follow the connected account and plan.

Checked Sep 21, 2026Pipedrive source ↗
Single sign-onOrganization-managed SAML single sign-on and enforced SSO are documented.Available+

The product supports a documented organization-managed single sign-on method.

Scope. Identity-provider configuration and account permissions apply.

Checked Sep 21, 2026Pipedrive source ↗
Data exportExports supported CRM data to CSV or XLSX.Available+

Users can export material product data in a documented reusable format.

Scope. Activities, notes, and files export separately; Google Drive files are excluded and visibility permissions apply.

Checked Sep 21, 2026Pipedrive source ↗

Integrations

Tools Pipedrive connects to. Open a researched connection for its source and setup details.

See all integrations ↗

Native integrations

  • Gmail / Google Apps
  • Microsoft Outlook Calendar
  • Microsoft Outlook / Office 365
  • Slack (Dealbot)
Google CalendarSynchronizes supported calendar events and Pipedrive activities with configurable one-way or two-way behavior.Direct connectionVaries by workflow+

Scope. Availability, direction, objects, and usage follow the connected accounts, permissions, plans, and configuration described in the source.

Checked Sep 21, 2026Pipedrive source ↗
Google ContactsSynchronizes supported contact records with configurable direction.Direct connectionVaries by workflow+

Scope. Availability, direction, objects, and usage follow the connected accounts, permissions, plans, and configuration described in the source.

Checked Sep 21, 2026Pipedrive source ↗
Microsoft ContactsSynchronizes supported contact records with configurable direction.Direct connectionVaries by workflow+

Scope. Availability, direction, objects, and usage follow the connected accounts, permissions, plans, and configuration described in the source.

Checked Sep 21, 2026Pipedrive source ↗

Not yet recorded means we haven’t added a finding here. It doesn’t mean the feature is missing. We check these connections and settings separately from the work shown on the fit map.

Product references

RevManic's fit assessments are our editorial opinion. Check Pipedrive's website for the latest features, plans and pricing.

Represent Pipedrive? Contact us to suggest an update, or claim this profile.

  1. What features do the pipedrive plans have ↗support.pipedrive.com/en/article/what-features-do-the-pipedrive-plans-haveCompany source
  2. Automations emails ↗support.pipedrive.com/en/article/automations-emailsCompany source
  3. Email sync ↗support.pipedrive.com/en/article/email-syncCompany source
  4. Insights reports revenue forecast ↗support.pipedrive.com/en/article/insights-reports-revenue-forecastCompany source
  5. Insights report types ↗support.pipedrive.com/en/article/insights-report-typesCompany source
  6. Automatic assignment ↗support.pipedrive.com/en/article/automatic-assignmentCompany source
  7. Nova meetings ↗support.pipedrive.com/en/article/nova-meetingsCompany source
  8. Smart docs ↗support.pipedrive.com/en/article/smart-docsCompany source
  9. Automations webhook requests ↗support.pipedrive.com/en/article/automations-webhook-requestsCompany source
  10. Pricing ↗pipedrive.com/en/pricingCompany source
  11. API access ↗pipedrive.readme.io/docs/core-api-concepts-about-pipedrive-apiCompany source
  12. MCP server access ↗pipedrive.com/en/features/mcp-serverCompany source
  13. Single sign-on ↗support.pipedrive.com/en/article/single-sign-onCompany source
  14. Data export ↗support.pipedrive.com/en/article/exporting-data-from-pipedriveCompany source
  15. Slack (Dealbot) integration ↗pipedrive.com/en/marketplaceCompany source
  16. Google Calendar integration ↗support.pipedrive.com/en/article/calendar-syncCompany source
  17. Microsoft Contacts integration ↗support.pipedrive.com/en/article/contact-syncCompany source
  18. Enrich records: Embedded enrichment ↗support.pipedrive.com/en/article/data-enrichmentCompany source
  19. Documentation ↗support.pipedrive.com/enCompany source
  20. Demo or contact sales ↗pipedrive.com/en/demoCompany source

Buying guides

Compare Pipedrive in context

See how the products differ across sales jobs, plan requirements, and the cost for a five-seller team. The broader map does not make either product universally better.

6 HubSpot alternatives for small B2B sales teamsCompare six sales CRM alternatives to HubSpot by the work they handle, the plans and costs involved, and the shape of their revenue fit.→Pipedrive vs HubSpot: which CRM fits your sales team's work?A focused sales CRM or a broader customer platform? Compare the jobs each covers, the plans you'll need and the cost for five sellers.→

Alternatives

Pipedrive alternatives

40
monday CRMAn AI-enabled, customizable CRM for managing leads, contacts, communications, sales pipelines, revenue workflows, and customer relationships.NutshellAI-powered CRM with sales, marketing, engagement, scheduling, calling, reporting, and contact-management capabilities.CloseCalling-led sales CRM combining lead and opportunity management with native calling, email, SMS, workflows, reporting, coaching, and AI sales features.HubSpotCustomer platform combining Smart CRM with separately entitled marketing, sales, service, content, data and revenue products.AttioAI-native CRM for modern go-to-market teams, combining flexible data modeling, relationship intelligence, automation, reporting, and sales workflows.FreshsalesFreshsales is Freshworks’ sales-focused CRM for managing contacts, accounts, deals, activities, communications, automation, and reporting.Zoho CRMA cloud CRM for managing leads, contacts, accounts, deals, sales activities, workflows, forecasting, analytics, and customer-facing processes.SalesflareA CRM for small and medium-sized B2B businesses that automates contact, company, activity and pipeline data capture.ClariPredictive revenue system and revenue orchestration platform for enterprise revenue teams.Copper CRMA CRM designed for Google Workspace that manages contacts, leads, opportunities, projects, workflows, communications, and reporting.BreakcoldBreakcold is an AI-native CRM with a multichannel inbox, LinkedIn and social-selling workflows, enrichment, pipelines, and agent-accessible CRM actions.OutreachAgentic AI revenue platform combining sales engagement, deal management, forecasting, conversation intelligence, coaching, and account expansion workflows.Sales CloudSalesforce’s CRM and sales-force-automation product, now branded Agentforce Sales, for managing leads, accounts, contacts, opportunities, activities, pipeline, forecasting, reporting, workflows, quotes, and approvals.SalesloftPredictive revenue system combining sales engagement, conversation intelligence, deal management, workflow prioritization, AI agents, and revenue intelligence.DubbVideo sales and communication platform combining Dubb Sales Studio for recording, sending, and tracking personalized videos with Dubb Sales Agent for AI-assisted lead research, outreach, follow-up, CRM updates, and meeting booking.Aviso AIAI revenue operating platform for forecasting, pipeline and deal intelligence, conversation intelligence, relationship intelligence, sales engagement, and customer-success workflows.RevenueHeroInbound lead qualification, routing, enrichment, and meeting scheduling platform.folkA collaborative, relationship-focused CRM for managing contacts, interactions, pipelines, enrichment, and personalized outreach.Chili PiperInbound demand-conversion platform for routing leads, engaging website visitors, qualifying prospects, and booking meetings.Mediafly Intelligence360Enterprise revenue intelligence platform combining pipeline inspection, activity capture, conversation intelligence, forecasting, dashboards, and seller coaching.AvomaAI platform for meeting note-taking, scheduling, conversation intelligence, coaching, and revenue intelligence.CalendlyScheduling and meeting-workflow platform with lead routing, contact history, payment collection and optional AI meeting recaps and scheduling assistance.Capsule CRMCloud CRM for managing contacts, opportunities, sales pipelines, tasks, projects, communications, and reporting.GongRevenue AI platform for capturing and analyzing customer interactions, improving sales execution, forecasting, coaching, and revenue-team performance.ProposifyProposal software for creating, sending, tracking, and electronically signing sales documents.QwilrInteractive proposal and sales-content platform with built-in engagement analytics, e-signatures and payment workflows.InsycleCRM data integrity and data-management platform for deduplication, cleansing, standardization, validation, imports, record association, routing, and workflow automation.PhoneBurnerCloud-based power dialer and sales outreach platform with built-in CRM, calling workflows, email/SMS follow-up, reporting, coaching, and CRM integrations.Better ProposalsProposal software for creating, sending, tracking, signing, and collecting payments on sales proposals.Sembly AIAI meeting assistant that captures conversations and turns them into notes, follow-ups and sales documents.KoalaAgentic revenue platform that surfaces first- and third-party buying signals, scores accounts, enriches leads, and automates sales plays and outreach.Read AIAI meeting and productivity assistant that records, transcribes, summarizes, analyzes, and coaches across meetings, email, and messaging.SyncariAgentic master data and customer data automation platform for unifying, governing, cleansing, enriching, and synchronizing data across enterprise systems.SalesfinitySalesfinity combines AI parallel dialing, contact enrichment, AI Sequencer and an Ari sales agent for outbound teams.Apollo.ioApollo.io is a B2B sales intelligence and engagement platform combining prospect data, enrichment, outreach sequencing, calling, and sales workflow tools.DefaultGo-to-market operations platform for workflows, enrichment, lead routing, scheduling, website visitor identification, and CRM synchronization.GetAcceptA digital sales room tied closely to proposals, contracts, e-signature, and structured deal progression.WarmlyAI-native revenue orchestration platform for identifying, prioritizing, and engaging B2B website visitors.Traction CompleteSalesforce-native revenue operations data management suite for enriching, cleansing, connecting, and orchestrating CRM data.NooksAI-powered outbound sales workspace combining dialing, sequencing, signals, enrichment, coaching, and salesfloor workflows.