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Home/Cloud telephony & SMS/Webex
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VerifiedChecked 2026-09-12

Webex

Part of Cisco

Webex online meetings with optional Suite cloud calling and eligible Cisco AI Assistant meeting summaries.

Cloud telephony & SMSMeeting assistantsSchedulingVideo conferencing
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On this page
FootprintOverviewPricingReviewsIntegrationsSources

Revenue footprint

Where Webex fits

Revenue areas

Primary and supporting use cases
Job coverage

Selected jobs

4 distinct jobs across 3 revenue areas

PartialCapture conversations and notes ↗

Eligible Webex AI Assistant plans create post-meeting summaries, highlights and action items.

Condition: Availability depends on Webex Suite platform support, administrator settings, meeting configuration, and consent requirements.Cisco source ↗
StrongHost online meetings ↗

Webex hosts live video meetings with screen sharing, participant controls and collaboration tools.

Condition: Participant limits, recording, and advanced features vary by plan.Cisco source ↗
StrongProvide calling and SMS infrastructure ↗

Webex Suite includes cloud calling; Business Texting is an optional Enterprise add-on for eligible US/Canada numbers.

Condition: PSTN and paid calling capabilities depend on the selected offering and region.Cisco source ↗
StrongSchedule meetings ↗

Webex schedules meetings, and AI Assistant can arrange them with a connected calendar when enabled.

Condition: Calendar integration and administrative configuration may apply.Cisco source ↗

Overview

What Webex does

Webex hosts video meetings with screen sharing and participant controls. Paid Meet and Suite plans add capabilities such as longer meetings, recording and Cisco AI Assistant; Suite also includes cloud calling. AI scheduling needs a connected calendar, while Business Texting is an optional Enterprise add-on for eligible US and Canada numbers.

Buying context

Fit and constraints

Best for
Organizations choosing hosted video meetings, with optional Webex Suite cloud calling and eligible AI meeting assistance.
Relevant constraints
  • Free meetings are limited to 40 minutes and 100 attendees.
  • AI summaries and transcripts require supported Webex Suite platforms, administrator enablement, and applicable meeting conditions; participant consent may be required.
  • Calling, cloud recording, webinars, events, participant limits, support, and security entitlements vary by plan.
  • Enterprise pricing is quote-only on the reviewed official pricing page.
  • Exact paid-plan amounts, minimum seats, commitments, add-on charges, and regional terms were not established.
  • Tax treatment was not stated on the reviewed pricing page.
  • Meeting capture and summaries do not establish discovery guidance, opportunity qualification, or team-level sales-conversation analysis.
Review status
Reviewed 2026-09-12

Pricing

Webex pricing and plans

Webex lists a Free meeting plan, Meet at $144 per license/year, and Suite (Meet + Call) at $270 per license/year in US annual pricing; Enterprise requires a quote. Calling, AI features and Business Texting depend on plan, configuration and region.

Pricing model
Per user
Minimums
No minimum documented
Free access
Free tier
Last checked
2026-09-12

Webex Free

Free tierUnited States · Billed annually · Self-serve

The official page displays $0/user/year. It also states no credit card or payment details are required for signup.

Check current price ↗

Webex Enterprise

Custom pricingUnited States / sales-assisted · Contact sales

The official page displays “Let’s talk” and directs buyers to Contact Sales. It states that Enterprise includes everything listed in Webex Suite, plus additional entitlements.

Check current price ↗

List prices can exclude tax, usage charges, onboarding, add-ons, and negotiated discounts. Check the vendor page before buying.

Reviews

Webex reviews

☆☆☆☆☆No published rating yet0 buyer reviews have passed editorial review

No buyer review has passed editorial validation yet. Vendor testimonials are never converted into ratings.

Environment fit

Platform & integrations

How Webex works with your other tools. Open a finding for its source and any plan or setup limits.

API accessA documented application programming interface is available for at least one product workflow.Not yet recorded+

A documented application programming interface is available for at least one product workflow.

Checked Not documentedNo qualifying source attached
MCP server accessThe vendor provides a documented Model Context Protocol server for product access or actions.Not yet recorded+

The vendor provides a documented Model Context Protocol server for product access or actions.

Checked Not documentedNo qualifying source attached
Single sign-onThe product supports a documented organization-managed single sign-on method.Not yet recorded+

The product supports a documented organization-managed single sign-on method.

Checked Not documentedNo qualifying source attached
Data exportUsers can export material product data in a documented reusable format.Not yet recorded+

Users can export material product data in a documented reusable format.

Checked Not documentedNo qualifying source attached

Integrations

Tools Webex connects to.

We haven’t added integration details for this product yet.

Not yet recorded means we haven’t added a finding here. It doesn’t mean the feature is missing. We check these connections and settings separately from the work shown on the fit map.

Product references

RevManic's fit assessments are our editorial opinion. Check Webex's website for the latest features, plans and pricing.

Represent Webex? Contact us to suggest an update, or claim this profile.

  1. Webex App | Schedule your meetings with Cisco AI Assistant ↗help.webex.com/en-us/article/5yrxyeb/Webex-App-%7C-Schedule-your-meetings-with-Cisco-AI-AssistantCompany source
  2. Documentation ↗help.webex.com/en-us/article/gkzgoe/Webex-App-|-Post-meeting-summaries-with-Cisco-AI-AssistantCompany source
  3. Pricing ↗pricing.webex.com/us/en/hybrid-work/meetings/all-features/Company source
  4. En ↗pricing.webex.com/us/en/Company source

Alternatives

Webex alternatives

40
RingCentralCloud communications platform providing business phone, messaging, video meetings, SMS, contact-center, events, and AI-powered conversation products.Cal.comOpen scheduling infrastructure for individuals, teams, organizations, and embedded product experiences.Vonage Business CommunicationsCloud-based unified communications platform providing business calling, SMS/MMS, video meetings, team messaging, voicemail, desk-phone support and integrations.Google MeetVideo and voice conferencing service for hosting and joining online meetings across devices.RingoverRingover is a cloud communications and contact-center platform for business calling, messaging, video meetings, analytics, AI-assisted conversations, and integrations.Google WorkspaceCloud-based productivity, communication, collaboration, administration, and AI suite for organizations.Microsoft 365Microsoft’s subscription suite for productivity, collaboration, communication, security, and business applications.AircallAI-powered customer communications and intelligence platform centered on cloud telephony, business calling, messaging, call routing, analytics, and conversation intelligence.TwilioCloud communications platform providing programmable messaging, voice, video, email, verification, phone numbers, workflows, and customer-engagement infrastructure.Microsoft TeamsAI-powered workplace platform for chat, audio and video calling, online meetings, file sharing, collaboration, and extensibility.SavvyCalScheduling software focused on collaborative availability sharing, optimized booking, team scheduling, meeting polls, workflows, and calendar integrations.TelnyxCommunications infrastructure platform providing programmable voice, SMS/MMS, email, phone numbers, networking, identity and AI APIs.Read AIAI meeting and productivity assistant that records, transcribes, summarizes, analyzes, and coaches across meetings, email, and messaging.BandwidthCommunications API platform for embedding voice, messaging, emergency calling, and WebRTC capabilities into applications.CalendlyScheduling and meeting-workflow platform with lead routing, contact history, payment collection and optional AI meeting recaps and scheduling assistance.DialpadDialpad Sell is an AI-assisted sales calling product with outbound dialing, live coaching, call transcripts and CRM integrations.JustCallCloud communications platform combining business calling, SMS/MMS, sales dialers, call-center workflows, CRM integrations, and AI conversation features.CloudTalkCloudTalk is a cloud business phone and AI contact-center platform for sales and support teams.Zoom WorkplaceAI-powered collaboration platform for meetings, chat, phone, mail, calendar, clips, docs, whiteboards and related workplace tools.CloseCalling-led sales CRM combining lead and opportunity management with native calling, email, SMS, workflows, reporting, coaching, and AI sales features.AvomaAI platform for meeting note-taking, scheduling, conversation intelligence, coaching, and revenue intelligence.KixieRevenue communication platform for sales teams combining outbound and inbound calling, SMS, PowerDialer, CRM automation, call analytics, and contact-center features.BluedotAI meeting notetaker that records, transcribes and summarises online, phone and in-person meetings without a bot joining the call.GranolaAI meeting notepad that transcribes conversations and turns them into enhanced notes, summaries, action items, and searchable meeting context.NutshellAI-powered CRM with sales, marketing, engagement, scheduling, calling, reporting, and contact-management capabilities.Zoho MailBusiness email hosting with custom domains, mailbox administration, calendar, contacts, tasks, notes, mobile access, and collaboration features.TrellusAI-powered sales calling and coaching platform with power and parallel dialing, real-time call guidance, conversation analytics, practice voice bots, and LinkedIn workflow tools.OutreachAgentic AI revenue platform combining sales engagement, deal management, forecasting, conversation intelligence, coaching, and account expansion workflows.SalesloftPredictive revenue system combining sales engagement, conversation intelligence, deal management, workflow prioritization, AI agents, and revenue intelligence.Sembly AIAI meeting assistant that captures conversations and turns them into notes, follow-ups and sales documents.RevenueHeroInbound lead qualification, routing, enrichment, and meeting scheduling platform.Chili PiperInbound demand-conversion platform for routing leads, engaging website visitors, qualifying prospects, and booking meetings.Reply.ioAI-powered sales engagement platform for prospect data, multichannel outreach, meeting booking, inbox management, analytics, CRM connectivity, and Jason AI SDR.Otter.aiAI meeting assistant with transcripts, recaps, CRM sync and Enterprise sales-conversation dashboards.Agent FrankAI-powered SDR agent for automated prospecting, personalized outbound outreach, follow-up, and meeting booking.PipedriveSales CRM for contact, deal and activity records, with plan-qualified outreach, forecasting, meeting assistance and commercial-document workflows.HubSpotCustomer platform combining Smart CRM with separately entitled marketing, sales, service, content, data and revenue products.SybillAI conversation-intelligence and sales-execution platform for recording, transcribing, summarizing, analyzing, and operationalizing sales conversations.QualifiedAI-powered agentic marketing platform for Salesforce customers that engages website visitors and inbound leads, qualifies buyers, routes conversations, and books meetings to generate pipeline.Fireflies.aiAI meeting assistant for recording, transcribing, summarizing, searching, and analyzing conversations.