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Home/Cloud telephony & SMS/RingCentral
RingCentral logo
VerifiedChecked 2026-09-12

RingCentral

Cloud communications platform providing business phone, messaging, video meetings, SMS, contact-center, events, and AI-powered conversation products.

Cloud telephony & SMSMeeting assistantsVideo conferencing
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On this page
FootprintOverviewPricingReviewsIntegrationsSources

Revenue footprint

Where RingCentral fits

Revenue areas

Primary and supporting use cases
Job coverage

Selected jobs

4 distinct jobs across 3 revenue areas

StrongCapture conversations and notes ↗

Can capture meeting content through recordings, transcripts, AI-generated notes, recaps, and action items.

Condition: Availability depends on the relevant RingCentral Video or RingEX entitlement.RingCentral source ↗
StrongHost online meetings ↗

Hosts online meetings with browser, desktop, and mobile participation, screen sharing, recording, transcription, and collaboration features.

Condition: Free plan supports unlimited meetings of up to 50 minutes; paid plan limits and features vary.RingCentral source ↗
StrongPlace outbound calls ↗

Provides business and outbound calling through its cloud phone system and RingCentral app.

Condition: RingEX plan required; exact outbound-use conditions and international rates vary.RingCentral source ↗
StrongProvide calling and SMS infrastructure ↗

Provides calling, phone numbers, SMS, and related communications infrastructure.

Condition: RingEX or applicable communications product required; additional numbers and usage may be charged separately.RingCentral source ↗

Overview

What RingCentral does

RingCentral offers RingEX unified communications, RingCentral Video, RingCX contact center, AI communications products, events, integrations, and developer APIs.

Buying context

Fit and constraints

Best for
Organizations needing integrated business telephony, messaging, video meetings, SMS, and related customer-engagement capabilities.
Relevant constraints
  • Plan entitlements vary by RingEX tier and product.
  • RingEX public pricing is region-specific; the reviewed pricing page is US-oriented.
  • RingCX contact-center pricing is not publicly listed as a complete plan table and requires sales engagement.
  • Additional numbers, calling credits, SMS overages, international calling, and add-ons may incur separate charges.
  • Free RingCentral Video meetings are limited to 50 minutes per meeting.
  • Taxes are not stated on the reviewed official pricing pages.
  • Exact free-trial duration is not established by the reviewed official sources.
Review status
Reviewed 2026-09-12

Pricing

RingCentral pricing and plans

US pricing is publicly listed for RingEX plans with monthly and annual billing options. RingCentral Video has a free plan with meetings limited to 50 minutes. RingCX and some AI/add-on products require sales contact or have separate starting prices.

Pricing model
Per user
Minimums
No minimum documented
Free access
Free tier
Last checked
2026-09-12

RingEX Essentials

$29.99/user/moUnited States · up to 20 users · Self-serve

Up to 20 users. Public page displays $29.99 monthly per user and $19.99 monthly per user when paid annually.

Check current price ↗

RingEX Standard

$34.99/user/moUnited States · Self-serve

Unlimited users. Public page displays $34.99 monthly per user and $24.99 monthly per user when paid annually.

Check current price ↗

RingEX Premium

$44.99/user/moUnited States · Self-serve

Unlimited users. Public page displays $44.99 monthly per user and $34.99 monthly per user when paid annually.

Check current price ↗

AI Receptionist

Custom pricingNot established; reviewed page is US-oriented · Contact sales

Official pricing page states starts at $39; charge basis and exact included quantity are not stated.

Check current price ↗

RingEX Ultimate

$59.99/user/moUnited States · Self-serve

Unlimited users. Public page displays $59.99 monthly per user and $49.99 monthly per user when paid annually.

Check current price ↗

RingCentral Video Free

Partially publicGlobal availability not established; reviewed page is US · Self-serve

Unlimited meetings, up to 50 minutes per meeting. No price charged for the free plan.

Check current price ↗

List prices can exclude tax, usage charges, onboarding, add-ons, and negotiated discounts. Check the vendor page before buying.

Reviews

RingCentral reviews

☆☆☆☆☆No published rating yet0 buyer reviews have passed editorial review

No buyer review has passed editorial validation yet. Vendor testimonials are never converted into ratings.

Environment fit

Platform & integrations

How RingCentral works with your other tools. Open a finding for its source and any plan or setup limits.

API accessA documented application programming interface is available for at least one product workflow.Not yet recorded+

A documented application programming interface is available for at least one product workflow.

Checked Not documentedNo qualifying source attached
MCP server accessThe vendor provides a documented Model Context Protocol server for product access or actions.Not yet recorded+

The vendor provides a documented Model Context Protocol server for product access or actions.

Checked Not documentedNo qualifying source attached
Single sign-onThe product supports a documented organization-managed single sign-on method.Not yet recorded+

The product supports a documented organization-managed single sign-on method.

Checked Not documentedNo qualifying source attached
Data exportUsers can export material product data in a documented reusable format.Not yet recorded+

Users can export material product data in a documented reusable format.

Checked Not documentedNo qualifying source attached

Integrations

Tools RingCentral connects to.

We haven’t added integration details for this product yet.

Not yet recorded means we haven’t added a finding here. It doesn’t mean the feature is missing. We check these connections and settings separately from the work shown on the fit map.

Product references

RevManic's fit assessments are our editorial opinion. Check RingCentral's website for the latest features, plans and pricing.

Represent RingCentral? Contact us to suggest an update, or claim this profile.

  1. Product website ↗ringcentral.comCompany source
  2. Ringcentral video ↗ringcentral.com/us/en/ringcentral-video.htmlCompany source
  3. Video ↗ringcentral.com/videoCompany source
  4. Plans and pricing ↗ringcentral.com/shared/content/plans-and-pricing.htmlCompany source
  5. Plansandpricing ↗ringcentral.com/office/plansandpricing.htmlCompany source

Alternatives

RingCentral alternatives

40
Vonage Business CommunicationsCloud-based unified communications platform providing business calling, SMS/MMS, video meetings, team messaging, voicemail, desk-phone support and integrations.RingoverRingover is a cloud communications and contact-center platform for business calling, messaging, video meetings, analytics, AI-assisted conversations, and integrations.WebexCisco’s cloud collaboration platform for meetings, calling, messaging, webinars, events, and AI-assisted collaboration.TwilioCloud communications platform providing programmable messaging, voice, video, email, verification, phone numbers, workflows, and customer-engagement infrastructure.DialpadAI-powered customer communications platform covering business communications, sales outreach, contact-center support, meetings, and conversational intelligence.BandwidthCommunications API platform for embedding voice, messaging, emergency calling, and WebRTC capabilities into applications.AircallAI-powered customer communications and intelligence platform centered on cloud telephony, business calling, messaging, call routing, analytics, and conversation intelligence.Google MeetVideo and voice conferencing service for hosting and joining online meetings across devices.CloudTalkCloudTalk is a cloud business phone and AI contact-center platform for sales and support teams.JustCallCloud communications platform combining business calling, SMS/MMS, sales dialers, call-center workflows, CRM integrations, and AI conversation features.Microsoft TeamsAI-powered workplace platform for chat, audio and video calling, online meetings, file sharing, collaboration, and extensibility.TelnyxCommunications infrastructure platform providing programmable voice, SMS/MMS, email, phone numbers, networking, identity and AI APIs.OrumAI-powered live-conversation platform centered on automated outbound calling, parallel and power dialing, call intelligence, and sales-team coaching.Sembly AIAI meeting assistant for recording, transcription, summaries, notes, tasks, search, and meeting intelligence.Zoom WorkplaceAI-powered collaboration platform for meetings, chat, phone, mail, calendar, clips, docs, whiteboards and related workplace tools.Otter.aiAI meeting assistant for recording, transcribing, summarizing, and extracting actionable insights from meetings and conversations.KixieRevenue communication platform for sales teams combining outbound and inbound calling, SMS, PowerDialer, CRM automation, call analytics, and contact-center features.GranolaAI meeting notepad that transcribes conversations and turns them into enhanced notes, summaries, action items, and searchable meeting context.Cal.comOpen scheduling infrastructure for individuals, teams, organizations, and embedded product experiences.Fireflies.aiAI meeting assistant for recording, transcribing, summarizing, searching, and analyzing conversations.PhoneBurnerCloud-based power dialer and sales outreach platform with built-in CRM, calling workflows, email/SMS follow-up, reporting, coaching, and CRM integrations.TrellusAI-powered sales calling and coaching platform with power and parallel dialing, real-time call guidance, conversation analytics, practice voice bots, and LinkedIn workflow tools.NooksAI-powered outbound sales workspace combining dialing, sequencing, signals, enrichment, coaching, and salesfloor workflows.FathomAI meeting assistant and conversation intelligence platform that records, transcribes, summarizes, searches, and analyzes meetings.SybillAI conversation-intelligence and sales-execution platform for recording, transcribing, summarizing, analyzing, and operationalizing sales conversations.ChorusConversation intelligence software that captures, transcribes, and analyzes customer calls, meetings, and emails for sales performance, deal insight, coaching, and revenue visibility.MailshakeSales engagement software for personalized cold email, automated follow-ups, multichannel outreach, lead tracking, and deliverability.CloseCalling-led sales CRM combining lead and opportunity management with native calling, email, SMS, workflows, reporting, coaching, and AI sales features.NutshellAI-powered CRM with sales, marketing, engagement, scheduling, calling, reporting, and contact-management capabilities.Clari CopilotConversation intelligence and AI coaching product for recording, transcribing, analyzing, and operationalizing sales conversations.Google WorkspaceCloud-based productivity, communication, collaboration, administration, and AI suite for organizations.SalesfinitySalesfinity is a calling and outbound sales platform for B2B revenue teams, combining AI parallel dialing, prospect data enrichment, call intelligence, follow-up automation, and CRM integrations.SalesloftPredictive revenue system combining sales engagement, conversation intelligence, deal management, workflow prioritization, AI agents, and revenue intelligence.Read AIAI meeting and productivity assistant that records, transcribes, summarizes, analyzes, and coaches across meetings, email, and messaging.Microsoft 365Microsoft’s subscription suite for productivity, collaboration, communication, security, and business applications.OutreachAgentic AI revenue platform combining sales engagement, deal management, forecasting, conversation intelligence, coaching, and account expansion workflows.CalendlyOnline scheduling platform for booking meetings, managing availability, routing leads, automating reminders and follow-ups, and coordinating team scheduling.tl;dvAI meeting intelligence platform for recording, transcribing, summarizing and operationalizing meetings across Google Meet, Zoom and Microsoft Teams.GuruAI-powered knowledge platform that connects, governs, verifies, and delivers trusted organizational knowledge through search, Knowledge Agents, integrations, and workflow surfaces.AllegoRevenue enablement platform combining learning, coaching, sales content, AI role play, conversation intelligence, and digital sales rooms.