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Home/Cloud telephony & SMS/RingCentral
RingCentral logo
VerifiedChecked 2026-09-12

RingCentral

Cloud communications platform providing business phone, messaging, video meetings, SMS, contact-center, events, and AI-powered conversation products.

Cloud telephony & SMSMeeting assistantsVideo conferencing
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On this page
FootprintOverviewPricingReviewsIntegrationsSources

Revenue footprint

Where RingCentral fits

Revenue areas

Primary and supporting use cases
Job coverage

Selected jobs

4 distinct jobs across 3 revenue areas

StrongCapture conversations and notes ↗

Can capture meeting content through recordings, transcripts, AI-generated notes, recaps, and action items.

Condition: Availability depends on the relevant RingCentral Video or RingEX entitlement.RingCentral source ↗
StrongHost online meetings ↗

Hosts online meetings with browser, desktop, and mobile participation, screen sharing, recording, transcription, and collaboration features.

Condition: Free plan supports unlimited meetings of up to 50 minutes; paid plan limits and features vary.RingCentral source ↗
StrongPlace outbound calls ↗

Provides business and outbound calling through its cloud phone system and RingCentral app.

Condition: RingEX plan required; exact outbound-use conditions and international rates vary.RingCentral source ↗
StrongProvide calling and SMS infrastructure ↗

Provides calling, phone numbers, SMS, and related communications infrastructure.

Condition: RingEX or applicable communications product required; additional numbers and usage may be charged separately.RingCentral source ↗

Overview

What RingCentral does

RingCentral offers RingEX unified communications, RingCentral Video, RingCX contact center, AI communications products, events, integrations, and developer APIs.

Buying context

Fit and constraints

Best for
Organizations needing integrated business telephony, messaging, video meetings, SMS, and related customer-engagement capabilities.
Relevant constraints
  • Plan entitlements vary by RingEX tier and product.
  • RingEX public pricing is region-specific; the reviewed pricing page is US-oriented.
  • RingCX contact-center pricing is not publicly listed as a complete plan table and requires sales engagement.
  • Additional numbers, calling credits, SMS overages, international calling, and add-ons may incur separate charges.
  • Free RingCentral Video meetings are limited to 50 minutes per meeting.
  • Taxes are not stated on the reviewed official pricing pages.
  • Exact free-trial duration is not established by the reviewed official sources.
Review status
Reviewed 2026-09-12

Pricing

RingCentral pricing and plans

US pricing is publicly listed for RingEX plans with monthly and annual billing options. RingCentral Video has a free plan with meetings limited to 50 minutes. RingCX and some AI/add-on products require sales contact or have separate starting prices.

Pricing model
Per user
Minimums
No minimum documented
Free access
Free tier
Last checked
2026-09-12

RingEX Essentials

$29.99/user/moUnited States · up to 20 users · Self-serve

Up to 20 users. Public page displays $29.99 monthly per user and $19.99 monthly per user when paid annually.

Check current price ↗

RingEX Standard

$34.99/user/moUnited States · Self-serve

Unlimited users. Public page displays $34.99 monthly per user and $24.99 monthly per user when paid annually.

Check current price ↗

RingEX Premium

$44.99/user/moUnited States · Self-serve

Unlimited users. Public page displays $44.99 monthly per user and $34.99 monthly per user when paid annually.

Check current price ↗

AI Receptionist

Custom pricingNot established; reviewed page is US-oriented · Contact sales

Official pricing page states starts at $39; charge basis and exact included quantity are not stated.

Check current price ↗

RingEX Ultimate

$59.99/user/moUnited States · Self-serve

Unlimited users. Public page displays $59.99 monthly per user and $49.99 monthly per user when paid annually.

Check current price ↗

RingCentral Video Free

Partially publicGlobal availability not established; reviewed page is US · Self-serve

Unlimited meetings, up to 50 minutes per meeting. No price charged for the free plan.

Check current price ↗

List prices can exclude tax, usage charges, onboarding, add-ons, and negotiated discounts. Check the vendor page before buying.

Reviews

RingCentral reviews

☆☆☆☆☆No published rating yet0 buyer reviews have passed editorial review

No buyer review has passed editorial validation yet. Vendor testimonials are never converted into ratings.

Environment fit

Platform & integrations

How RingCentral works with your other tools. Open a finding for its source and any plan or setup limits.

API accessA documented application programming interface is available for at least one product workflow.Not yet recorded+

A documented application programming interface is available for at least one product workflow.

Checked Not documentedNo qualifying source attached
MCP server accessThe vendor provides a documented Model Context Protocol server for product access or actions.Not yet recorded+

The vendor provides a documented Model Context Protocol server for product access or actions.

Checked Not documentedNo qualifying source attached
Single sign-onThe product supports a documented organization-managed single sign-on method.Not yet recorded+

The product supports a documented organization-managed single sign-on method.

Checked Not documentedNo qualifying source attached
Data exportUsers can export material product data in a documented reusable format.Not yet recorded+

Users can export material product data in a documented reusable format.

Checked Not documentedNo qualifying source attached

Integrations

Tools RingCentral connects to.

We haven’t added integration details for this product yet.

Not yet recorded means we haven’t added a finding here. It doesn’t mean the feature is missing. We check these connections and settings separately from the work shown on the fit map.

Product references

RevManic's fit assessments are our editorial opinion. Check RingCentral's website for the latest features, plans and pricing.

Represent RingCentral? Contact us to suggest an update, or claim this profile.

  1. Product website ↗ringcentral.comCompany source
  2. Ringcentral video ↗ringcentral.com/us/en/ringcentral-video.htmlCompany source
  3. Video ↗ringcentral.com/videoCompany source
  4. Plans and pricing ↗ringcentral.com/shared/content/plans-and-pricing.htmlCompany source
  5. Plansandpricing ↗ringcentral.com/office/plansandpricing.htmlCompany source

Alternatives

RingCentral alternatives

40
RingoverRingover is a cloud communications and contact-center platform for business calling, messaging, video meetings, analytics, AI-assisted conversations, and integrations.Vonage Business CommunicationsCloud-based unified communications platform providing business calling, SMS/MMS, video meetings, team messaging, voicemail, desk-phone support and integrations.TwilioCloud communications platform providing programmable messaging, voice, video, email, verification, phone numbers, workflows, and customer-engagement infrastructure.WebexWebex online meetings with optional Suite cloud calling and eligible Cisco AI Assistant meeting summaries.Google MeetVideo and voice conferencing service for hosting and joining online meetings across devices.BandwidthCommunications API platform for embedding voice, messaging, emergency calling, and WebRTC capabilities into applications.AircallAI-powered customer communications and intelligence platform centered on cloud telephony, business calling, messaging, call routing, analytics, and conversation intelligence.DialpadDialpad Sell is an AI-assisted sales calling product with outbound dialing, live coaching, call transcripts and CRM integrations.JustCallCloud communications platform combining business calling, SMS/MMS, sales dialers, call-center workflows, CRM integrations, and AI conversation features.CloudTalkCloudTalk is a cloud business phone and AI contact-center platform for sales and support teams.TrellusAI-powered sales calling and coaching platform with power and parallel dialing, real-time call guidance, conversation analytics, practice voice bots, and LinkedIn workflow tools.Microsoft TeamsAI-powered workplace platform for chat, audio and video calling, online meetings, file sharing, collaboration, and extensibility.TelnyxCommunications infrastructure platform providing programmable voice, SMS/MMS, email, phone numbers, networking, identity and AI APIs.KixieRevenue communication platform for sales teams combining outbound and inbound calling, SMS, PowerDialer, CRM automation, call analytics, and contact-center features.BluedotAI meeting notetaker that records, transcribes and summarises online, phone and in-person meetings without a bot joining the call.GranolaAI meeting notepad that transcribes conversations and turns them into enhanced notes, summaries, action items, and searchable meeting context.Zoom WorkplaceAI-powered collaboration platform for meetings, chat, phone, mail, calendar, clips, docs, whiteboards and related workplace tools.Sembly AIAI meeting assistant that captures conversations and turns them into notes, follow-ups and sales documents.OrumAI-powered live-conversation platform centered on automated outbound calling, parallel and power dialing, call intelligence, and sales-team coaching.Otter.aiAI meeting assistant with transcripts, recaps, CRM sync and Enterprise sales-conversation dashboards.CloseCalling-led sales CRM combining lead and opportunity management with native calling, email, SMS, workflows, reporting, coaching, and AI sales features.Cal.comOpen scheduling infrastructure for individuals, teams, organizations, and embedded product experiences.PhoneBurnerCloud-based power dialer and sales outreach platform with built-in CRM, calling workflows, email/SMS follow-up, reporting, coaching, and CRM integrations.Fireflies.aiAI meeting assistant for recording, transcribing, summarizing, searching, and analyzing conversations.SybillAI conversation-intelligence and sales-execution platform for recording, transcribing, summarizing, analyzing, and operationalizing sales conversations.NutshellAI-powered CRM with sales, marketing, engagement, scheduling, calling, reporting, and contact-management capabilities.SalesfinitySalesfinity combines AI parallel dialing, contact enrichment, AI Sequencer and an Ari sales agent for outbound teams.Clari CopilotConversation intelligence and AI coaching product for recording, transcribing, analyzing, and operationalizing sales conversations.Google WorkspaceCloud-based productivity, communication, collaboration, administration, and AI suite for organizations.Read AIAI meeting and productivity assistant that records, transcribes, summarizes, analyzes, and coaches across meetings, email, and messaging.ChorusConversation intelligence software that captures, transcribes, and analyzes customer calls, meetings, and emails for sales performance, deal insight, coaching, and revenue visibility.FathomAI meeting assistant and conversation intelligence platform that records, transcribes, summarizes, searches, and analyzes meetings.SalesloftPredictive revenue system combining sales engagement, conversation intelligence, deal management, workflow prioritization, AI agents, and revenue intelligence.OutreachAgentic AI revenue platform combining sales engagement, deal management, forecasting, conversation intelligence, coaching, and account expansion workflows.NooksAI-powered outbound sales workspace combining dialing, sequencing, signals, enrichment, coaching, and salesfloor workflows.Microsoft 365Microsoft’s subscription suite for productivity, collaboration, communication, security, and business applications.LoomAsynchronous sales video messaging with viewer engagement signals and eligible Loom AI meeting recaps.tl;dvAI meeting intelligence platform for recording, transcribing, summarizing and operationalizing meetings across Google Meet, Zoom and Microsoft Teams.CalendlyScheduling and meeting-workflow platform with lead routing, contact history, payment collection and optional AI meeting recaps and scheduling assistance.AttentionAI sales-conversation platform that records calls, updates connected CRM records, scores rep performance and runs bounded post-call agents.