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VerifiedChecked 2026-09-12

Orum

AI-powered live-conversation platform centered on automated outbound calling, parallel and power dialing, call intelligence, and sales-team coaching.

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Revenue footprint

Where Orum fits

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Revenue areas

Primary and supporting use cases
Coverage

Documented jobs

4 distinct jobs across 3 revenue areas

StrongAnalyse conversations at team level ↗

Orum provides team-level call-library analysis, transcripts, tagging, objection filtering, AI scorecards, and coaching insights.

Condition: AI scorecards and coaching-portal functionality require the AI Coaching add-on or applicable coaching plan.Orum documentation ↗
StrongCapture conversations and notes ↗

Orum natively records calls and provides call history, transcripts, and AI-generated summaries.

Condition: Call recording requires enablement; exact entitlement conditions are not fully published.Orum documentation ↗
StrongCoach sellers ↗

Orum's AI Coaching offering provides AI roleplay agents, AI scorecards, and a coaching portal for seller improvement.

Condition: Available as an AI Coaching add-on; some features are plan-dependent.Orum documentation ↗
StrongPlace outbound calls ↗

Orum natively places outbound calls using click-to-call, power dialing, and parallel dialing, with automated detection and call handling.

Condition: Included in the published base-plan feature list; exact plan name and price are quote-only.Orum documentation ↗

Overview

What Orum does

Orum provides an AI dialer with click-to-call, power dialing, parallel dialing, voicemail automation, call recording and history, analytics, a call library, and optional AI coaching. It integrates with CRMs and sales-engagement platforms.

AI-assisted power dialing, parallel dialing, and click-to-callParallel dialing of up to 10 lines simultaneouslyAI detection of humans, voicemails, screeners, and dial treesAutomated voicemail drop and voicemail sequencingInternational calling to the US, Canada, and 160+ countries and regionsCall recordings, call history, transcripts, and searchable call libraryAI call summariesCaller-ID number provisioning, rotation, and reputation monitoringSmart lists and number-temperature signalsVirtual sales floor, live listening, and sales analyticsOptional AI coaching with roleplay agents, AI scorecards, and coaching portalWebhooks add-on for real-time event delivery

Buying context

Fit and constraints

Best for
Sales teams that need high-volume outbound calling, faster live connects, and manager visibility into call performance and coaching.
Relevant constraints
  • Public prices and exact plan-level amounts are not published; sales contact is required.
  • The pricing page states a minimum of 9 seats.
  • Paid plans have unlimited dials, but the free trial is limited to 500 dials.
  • Ascend Limited is intended for lighter-use or non-full-time dialers and has limited calling.
  • AI Coaching is an add-on rather than part of the base plan.
  • International calling is plan-dependent and availability may vary by country and telephony-provider coverage.
  • Call recording requires configuration and customers are responsible for applicable recording consent and legal compliance.
  • Orum does not support calling from a user's personal number.
  • Parallel dialing and aggressive redialing may increase spam-labeling risk.
  • Bluetooth headsets may disconnect; Orum recommends a wired headset.
Evidence status
Vendor documented · checked 2026-09-12

Pricing

Plans and billing

Orum publishes no numeric prices. The official site states that pricing is based on package type and number of users, with pricing per user billed annually. The pricing page states a minimum of 9 seats and a 500-dial free trial limit.

Pricing model
Per user
Minimums
9-user minimum
Free access
Free trial available
Last checked
2026-09-12

AI Coaching

Custom pricingunknown · Contact sales

Additional add-on available across plans; exact price and billing detail are not published.

Check current price ↗

Ascend

Custom pricingunknown · 9-user minimum · Contact sales

Plan name appears on the official homepage and the pricing page references Ascend-only add-ons; exact public price and detailed entitlements are not published.

Check current price ↗

Ascend Limited

Custom pricingunknown · 9-user minimum · Contact sales

Add-on for lighter-use roles; described as having limited calling and access to Ascend features.

Check current price ↗

Launch

Custom pricingunknown · 9-user minimum · Contact sales

Plan name and annual per-user billing are mentioned on the official homepage; exact public price and detailed entitlements are not published.

Check current price ↗

Webhooks

Custom pricingunknown · Contact sales

Add-on for real-time event delivery; exact price and billing detail are not published.

Check current price ↗

List prices can exclude tax, usage charges, onboarding, add-ons, and negotiated discounts. Check the vendor page before buying.

Reviews

Buyer reviews

☆☆☆☆☆No verified rating yet0 verified buyer reviews

RevManic has not ingested a verified review source for this product yet. We do not convert vendor testimonials into star ratings.

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Product references

We reviewed these official vendor documents. Product claims have not yet been independently tested.

  1. Dialer ↗orum.com/platform/dialerVendor documentation
  2. Call library ↗orum.com/platform/call-libraryVendor documentation
  3. Pricing ↗orum.com/pricingVendor documentation
  4. Product website ↗orum.comVendor documentation

Alternatives

Peers in this market

40
JustCallSmall and mid-sized sales, support, and customer-success teams that need calling, SMS, dialer automation, and conversation intelligence in one platform.AircallSales and support teams needing cloud calling, calling workflows, team monitoring, conversation insights, and CRM-connected communications.NooksB2B outbound SDR, BDR, AE, sales-leadership, and RevOps teams that need high-volume calling, sequencing, prioritization, and coaching in one workspace.OutreachSales and revenue teams running structured, multi-channel outbound and managing complex opportunities; strongest fit is likely mid-market and enterprise teams that can support administration and custom procurement.TrellusSales teams and SDRs that want higher outbound calling throughput, live objection guidance, conversation analytics, and AI-based call practice.CloseSmall and growing outbound-oriented sales teams that want CRM, sales communication, follow-up automation, and pipeline activity in one system.CloudTalkSales and 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WorkplaceTeams that need hosted online meetings and collaboration, with optional conversation intelligence and sales enablement capabilities.MailshakeOutbound sales teams, SDRs/BDRs, founders, and agencies running email-led prospecting programs.Read AIIndividuals and small teams that need automated meeting capture, searchable meeting knowledge, summaries, and meeting-performance insights.KixieOutbound sales and revenue teams that need CRM-connected calling, SMS, and higher-volume prospecting workflows.ChorusRevenue and sales teams that need conversation capture, deal visibility, sales coaching, and team-level analysis of customer interactions.FathomIndividuals and customer-facing teams that need searchable meeting records, automated summaries, shared meeting context, CRM updates, and conversation coaching.LushaSales, marketing and revenue-operations teams that want self-service prospecting and credit-based enrichment with optional signals, API access, outreach and conversation intelligence in the same platform.SybillSales teams seeking automated meeting intelligence, CRM updates, follow-up drafting, deal inspection, and conversation-based coaching.Terret NexusEnterprise B2B revenue teams seeking connected forecasting, conversation intelligence, deal execution, coaching, and revenue operations workflows.AiSDRFounders and revenue teams that need automated, signal-based outbound prospecting and follow-up without adding SDR headcount.Aviso AIEnterprise and high-growth revenue teams needing forecasting, pipeline inspection, deal intelligence, conversation intelligence, and AI-guided revenue execution across CRM-connected workflows.BigtincanEnterprise customer-facing teams that need governed sales content, seller readiness, buyer engagement, and enablement analytics in one platform.Fireflies.aiTeams needing automated meeting capture, searchable conversation records, summaries, follow-up tasks, and conversation analytics.GranolaIndividuals and small sales teams that need meeting transcription, structured call notes, searchable conversation history, and follow-up context without a meeting bot.Highspot by SeismicEnterprise go-to-market organizations that need governed sales content, buyer-facing deal collaboration, seller development, engagement analytics, and AI-assisted execution.NutshellSmall and growing sales teams seeking an easy-to-deploy CRM with integrated sales automation and marketing tools.RingCentralOrganizations needing integrated business telephony, messaging, video meetings, SMS, and related customer-engagement capabilities.RingoverSales, support, recruiting, and other teams needing cloud telephony, contact-center controls, and integrated communication activity.HubSpotSmall to enterprise teams seeking an integrated CRM and broader customer-platform suite, especially organizations combining inbound marketing, sales, and customer-service workflows.MediaflyComplex B2B organizations with distributed or global revenue teams, especially in manufacturing, CPG, life sciences, and technology.Otter.aiIndividuals and teams that need searchable meeting records, automated summaries, action items, and structured conversation insights.