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VerifiedChecked 2026-09-12

Otter.ai

AI meeting assistant for recording, transcribing, summarizing, and extracting actionable insights from meetings and conversations.

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Revenue footprint

Where Otter.ai fits

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Revenue areas

Primary and supporting use cases
Coverage

Documented jobs

1 distinct job across 2 revenue areas

StrongCapture conversations and notes ↗

Otter supports meeting capture and usable post-meeting notes in Engage contexts.

Condition: Plan limits and export capabilities vary by plan. Core capture and transcription are available on Basic, with plan-specific limits and expanded capabilities on paid plans.Otter.ai, Inc. documentation ↗

Overview

What Otter.ai does

Otter.ai records live or imported audio/video, produces transcripts, summaries, outlines, insights, and action items, and supports collaboration, exports, AI Chat, and selected CRM integrations.

Live meeting recording and transcriptionAudio/video file import and transcriptionAutomated summaries, outlines, insights, and action itemsSpeaker identification and editable transcriptsAI Chat across meetings and conversationsMeeting templates with custom prompts and structured outputsCollaboration through sharing, comments, highlights, and assigned action itemsAudio, transcript, caption, and summary exportsSalesforce and HubSpot integrations on eligible plansZapier integration on Pro, Business, and Enterprise plansEnterprise API, webhooks, custom CRM and dialer integrationsCalendar-connected automatic meeting capture

Buying context

Fit and constraints

Best for
Individuals and teams that need searchable meeting records, automated summaries, action items, and structured conversation insights.
Relevant constraints
  • Basic export is limited to TXT for text exports.
  • Transcription, AI Chat, recording, and file-import limits vary by plan.
  • Pro and Business prices are quoted per user; workspace and billed-user limits apply.
  • Enterprise integrations, API, webhooks, SSO, SCIM, and custom controls require Enterprise.
  • Salesforce integration requires eligible Salesforce Sales Cloud editions and does not support Salesforce Sandbox.
  • Meeting-summary email delivery depends on calendar synchronization, sharing settings, and meeting conditions.
  • Transcript quality depends on audio quality, background noise, overlapping speakers, and recording volume.
  • Taxes are not stated on the official pricing page.
  • Pricing region is not explicitly stated beyond USD denomination.
  • Free-trial availability is not established by the reviewed official pricing sources.
Evidence status
Vendor documented · checked 2026-09-12

Pricing

Plans and billing

Public USD pricing is available for Basic, Pro, and Business plans. Enterprise pricing is quote-only. Monthly and annual billing views are published; taxes are not stated.

Pricing model
Per user
Minimums
Annual commitment
Free access
Free tier
Last checked
2026-09-12

Pro

$8.33/user/yrNot stated · up to 5 users · 12-month commitment · Self-serve

Official Annual view displays $8.33/user/month; annual total is not published here.

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$16.99/user/moNot stated · up to 5 users · Self-serve

$16.99/user/month on the Monthly view.

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Business

$19.99/user/yrNot stated · up to 25 users · 12-month commitment · Self-serve

Official Annual view displays $19.99/user/month; annual total is not published here.

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$30/user/moNot stated · up to 25 users · Self-serve

$30/user/month on the Monthly view; promotional discount is shown on the pricing page.

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Basic

Partially publicNot stated · up to 5 users · Self-serve

Free plan. Official pricing page lists 300 monthly transcription minutes, 3 lifetime audio/video imports, and up to 5 workspace members.

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Enterprise

Custom pricingNot stated · Contact sales

Schedule a demo/contact Sales. The pricing page lists custom integrations, API and webhooks, SSO, SCIM, domain capture, and optional HIPAA compliance.

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List prices can exclude tax, usage charges, onboarding, add-ons, and negotiated discounts. Check the vendor page before buying.

Reviews

Buyer reviews

☆☆☆☆☆No verified rating yet0 verified buyer reviews

RevManic has not ingested a verified review source for this product yet. We do not convert vendor testimonials into star ratings.

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Product references

We reviewed these official vendor documents. Product claims have not yet been independently tested.

  1. 360047733574 Import an audio or video file ↗help.otter.ai/hc/en-us/articles/360047733574-Import-an-audio-or-video-fileVendor documentation
  2. 360048070154 Connect your Calendar and Contacts to Otter ↗help.otter.ai/hc/en-us/articles/360048070154-Connect-your-Calendar-and-Contacts-to-OtterVendor documentation
  3. 19682180167575 Otter AI Chat Overview ↗help.otter.ai/hc/en-us/articles/19682180167575-Otter-AI-Chat-OverviewVendor documentation
  4. Pricing ↗otter.ai/pricingVendor documentation

Alternatives

Peers in this market

40
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