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Home/Conversation intelligence/Otter.ai
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VerifiedChecked 2026-09-12

Otter.ai

AI meeting assistant with transcripts, recaps, CRM sync and Enterprise sales-conversation dashboards.

Conversation intelligenceMeeting assistants
Visit website ↗Demo ↗Claim profile
On this page
FootprintOverviewPricingReviewsIntegrationsSources

Revenue footprint

Where Otter.ai fits

Revenue areas

Primary and supporting use cases
Job coverage

Selected jobs

3 distinct jobs across 3 revenue areas

PartialAnalyse conversations at team level ↗

Enterprise dashboards surface cross-team meeting trends, objections and competitor mentions for sales review.

Otter.ai, Inc. source ↗
StrongCapture conversations and notes ↗

Otter captures prospect calls as live transcripts, summaries and action items that sellers can revisit.

Condition: Plan limits and export capabilities vary by plan. Core capture and transcription are available on Basic, with plan-specific limits and expanded capabilities on paid plans.Otter.ai, Inc. source ↗
PartialCoach sellers ↗

Live-Assist surfaces real-time conversation prompts and meeting insights that can support contextual seller coaching.

Otter.ai, Inc. source ↗

Overview

What Otter.ai does

Otter.ai records live or imported audio/video, produces transcripts, summaries, outlines, insights, and action items, and supports collaboration, exports, AI Chat, and selected CRM integrations.

Buying context

Fit and constraints

Best for
Individuals and sales teams needing searchable meeting records, connected CRM notes and, on Enterprise, cross-team conversation trends.
Relevant constraints
  • Basic export is limited to TXT for text exports.
  • Transcription, AI Chat, recording, and file-import limits vary by plan.
  • Pro and Business prices are quoted per user; workspace and billed-user limits apply.
  • Enterprise integrations, API, webhooks, SSO, SCIM, and custom controls require Enterprise.
  • Salesforce integration requires eligible Salesforce Sales Cloud editions and does not support Salesforce Sandbox.
  • Meeting-summary email delivery depends on calendar synchronization, sharing settings, and meeting conditions.
  • Transcript quality depends on audio quality, background noise, overlapping speakers, and recording volume.
  • Taxes are not stated on the official pricing page.
  • Pricing region is not explicitly stated beyond USD denomination.
  • Free-trial availability is not established by the reviewed official pricing sources.
Review status
Reviewed 2026-09-12

Pricing

Otter.ai pricing and plans

Basic is free. Pro is $16.99 per user/month; the live annual price conflicts within Otter’s own page ($8.49 on the main card, $8.33 in the comparison table). Business is $30 monthly, with the comparison table showing $19.99 annually; the $24 main-card offer is a temporary first-three-month promotion. Enterprise requires a quote. Verify the purchase price at checkout.

Pricing model
Per user
Minimums
Annual commitment
Free access
Free tier
Last checked
2026-09-12

Pro

$8.33/user/moNot stated · up to 5 users · 12-month commitment · Billed annually · Self-serve

Official Annual view displays $8.33/user/month; annual total is not published here.

Check current price ↗
$16.99/user/moNot stated · up to 5 users · Self-serve

$16.99/user/month on the Monthly view.

Check current price ↗

Business

$19.99/user/moNot stated · up to 25 users · 12-month commitment · Billed annually · Self-serve

Official Annual view displays $19.99/user/month; annual total is not published here.

Check current price ↗
$30/user/moNot stated · up to 25 users · Self-serve

$30/user/month on the Monthly view; promotional discount is shown on the pricing page.

Check current price ↗

Basic

Partially publicNot stated · up to 5 users · Self-serve

Free plan. Official pricing page lists 300 monthly transcription minutes, 3 lifetime audio/video imports, and up to 5 workspace members.

Check current price ↗

Enterprise

Custom pricingNot stated · Contact sales

Schedule a demo/contact Sales. The pricing page lists custom integrations, API and webhooks, SSO, SCIM, domain capture, and optional HIPAA compliance.

Check current price ↗

List prices can exclude tax, usage charges, onboarding, add-ons, and negotiated discounts. Check the vendor page before buying.

Reviews

Otter.ai reviews

☆☆☆☆☆No published rating yet0 buyer reviews have passed editorial review

No buyer review has passed editorial validation yet. Vendor testimonials are never converted into ratings.

Environment fit

Platform & integrations

How Otter.ai works with your other tools. Open a finding for its source and any plan or setup limits.

API accessA documented application programming interface is available for at least one product workflow.Not yet recorded+

A documented application programming interface is available for at least one product workflow.

Checked Not documentedNo qualifying source attached
MCP server accessThe vendor provides a documented Model Context Protocol server for product access or actions.Not yet recorded+

The vendor provides a documented Model Context Protocol server for product access or actions.

Checked Not documentedNo qualifying source attached
Single sign-onThe product supports a documented organization-managed single sign-on method.Not yet recorded+

The product supports a documented organization-managed single sign-on method.

Checked Not documentedNo qualifying source attached
Data exportUsers can export material product data in a documented reusable format.Not yet recorded+

Users can export material product data in a documented reusable format.

Checked Not documentedNo qualifying source attached

Integrations

Tools Otter.ai connects to.

See all integrations ↗

Native integrations

  • HubSpot
  • Salesforce

Automation platforms

  • Zapier

Not yet recorded means we haven’t added a finding here. It doesn’t mean the feature is missing. We check these connections and settings separately from the work shown on the fit map.

Product references

RevManic's fit assessments are our editorial opinion. Check Otter.ai's website for the latest features, plans and pricing.

Represent Otter.ai? Contact us to suggest an update, or claim this profile.

  1. Product website ↗otter.aiCompany source
  2. Zapier integration ↗otter.ai/integrationsCompany source
  3. Enterprise ↗otter.ai/enterpriseCompany source
  4. Pricing ↗otter.ai/pricingCompany source
  5. Demo or contact sales ↗otter.ai/demoCompany source

Alternatives

Otter.ai alternatives

40
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