Aircall provides team-level conversation analysis features including call scoring, trending topics, talk-to-listen ratios, sentiment analysis, and live monitoring.
RevManicRevenue Stack
VerifiedChecked 2026-09-12
Aircall
AI-powered customer communications and intelligence platform centered on cloud telephony, business calling, messaging, call routing, analytics, and conversation intelligence.
Revenue footprint
Where Aircall fits
Revenue areas
Primary and supporting use cases
Job coverage
Selected jobs
Aircall AI features provide call summaries, transcription-related capabilities, action items, topic recognition, and CRM logging.
PartialCoach sellers ↗
Call recording, live monitoring, and AI-driven conversation insights are presented as tools for coaching and improving call quality.
StrongPlace outbound calls ↗
Aircall provides outbound calling, click-to-dial, unlimited simultaneous outbound calls, and Power Dialer functionality.
Aircall provides phone numbers, calling, SMS/MMS, call routing, and related communications infrastructure.
PartialSchedule meetings ↗
Aircall AI Voice Agent can book an appointment during a voice interaction, but this requires the separate AI Voice Agent capability and does not establish a general scheduling tool.
Overview
What Aircall does
Aircall provides cloud phone numbers, inbound and outbound calling, SMS/MMS, IVR, call recording, call monitoring, analytics, AI summaries and coaching features, AI voice agents, and integrations with CRM, helpdesk, and business applications.
Buying context
Fit and constraints
- Best for
- Sales and support teams needing cloud calling, calling workflows, team monitoring, conversation insights, and CRM-connected communications.
- Relevant constraints
- Core plans generally require a minimum of 3 licenses; Custom requires 25 licenses.
- Essentials and Professional domestic outbound calling is unlimited only within the stated US/Canada entitlement; international calling rates or bundles may apply.
- SMS/MMS pricing and availability vary by country; the pricing page identifies US, Canada, UK, Australia, France, and Germany for stated domestic messaging terms.
- Additional phone numbers are priced separately.
- Call-recording retention and analytics history vary by plan.
- AI Voice Agent usage is metered and telephony costs may apply separately.
- Taxes are not stated on the public pricing pages reviewed.
- Custom-plan pricing is not publicly published.
- Review status
- Reviewed 2026-09-12
Pricing
Aircall pricing and plans
Essentials starts at $30 per license/month and Professional at $50 per license/month, billed annually; Enterprise is custom. Three licenses are generally required, and AI Assist Pro, AI Voice Agent usage, numbers and international calling can add cost.
- Pricing model
- Usage-based · Per user
- Minimums
- 3-user minimum · Annual commitment
- Free access
- Free tier
- Last checked
- 2026-09-12
Custom
Custom pricingUnknown · 25-user minimum · Contact sales
Custom pricing; contact sales. One local or toll-free phone number included and additional numbers are listed at $6/month on the public comparison.
Check current price ↗Essentials
$30/user/moPricing display in USD; domestic outbound entitlement explicitly covers US and Canada · 3-user minimum · 12-month commitment · Billed annually · Self-serve
$30 per license on annual billing; public page also states 3 licenses for $90/month billed annually. Annual discount is shown as up to 25% versus monthly billing, but no monthly amount is derived here.
Check current price ↗Professional
$50/user/moPricing display in USD; domestic outbound entitlement explicitly covers US and Canada · 3-user minimum · 12-month commitment · Billed annually · Self-serve
$50 per license on annual billing; public page also states 3 licenses for $150/month billed annually. No monthly amount is derived here.
Check current price ↗AI Assist
$9/user/moUnknown · Self-serve
$9/license/month public add-on price; Aircall documentation states AI Assist is included in Professional.
Check current price ↗WhatsApp in Aircall
$10/user/moUnknown · Self-serve
$10/license/month public add-on price.
Check current price ↗Analytics+
$15/user/moUnknown · Self-serve
$15/license/month public add-on price.
Check current price ↗AI Assist Pro
$49/user/moUnknown · Self-serve
$49/license/month public add-on price.
Check current price ↗AI Voice Agent
Custom pricingCountry/region selected in the pricing flow; displayed USD figures are public US-dollar prices · Self-serve
50 free minutes per account per month, plus 100 additional minutes at sign-up. Metered usage is billed by minute; short calls under 15 seconds are not billable.
Check current price ↗List prices can exclude tax, usage charges, onboarding, add-ons, and negotiated discounts. Check the vendor page before buying.
Reviews
Aircall reviews
No buyer review has passed editorial validation yet. Vendor testimonials are never converted into ratings.
Environment fit
Platform & integrations
How Aircall works with your other tools. Open a finding for its source and any plan or setup limits.
API accessA documented application programming interface is available for at least one product workflow.Not yet recorded+
A documented application programming interface is available for at least one product workflow.
MCP server accessThe vendor provides a documented Model Context Protocol server for product access or actions.Not yet recorded+
The vendor provides a documented Model Context Protocol server for product access or actions.
Single sign-onThe product supports a documented organization-managed single sign-on method.Not yet recorded+
The product supports a documented organization-managed single sign-on method.
Data exportUsers can export material product data in a documented reusable format.Not yet recorded+
Users can export material product data in a documented reusable format.
Integrations
Tools Aircall connects to.
We haven’t added integration details for this product yet.
Not yet recorded means we haven’t added a finding here. It doesn’t mean the feature is missing. We check these connections and settings separately from the work shown on the fit map.
Product references
RevManic's fit assessments are our editorial opinion. Check Aircall's website for the latest features, plans and pricing.
Represent Aircall? Contact us to suggest an update, or claim this profile.
- Product overview ↗aircall.io/product-overview/Company source
- Ai assist ↗aircall.io/products/ai-assist/Company source
- Documentation ↗support.aircall.io/en-gb/articles/28733985356317Company source
- Pricing ↗aircall.io/pricing/Company source