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Home/Cloud telephony & SMS/Aircall
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VerifiedChecked 2026-09-12

Aircall

AI-powered customer communications and intelligence platform centered on cloud telephony, business calling, messaging, call routing, analytics, and conversation intelligence.

Cloud telephony & SMSConversation intelligenceMeeting assistantsSales dialersScheduling
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FootprintOverviewPricingReviewsIntegrationsSources

Revenue footprint

Where Aircall fits

Revenue areas

Primary and supporting use cases
Job coverage

Selected jobs

6 distinct jobs across 3 revenue areas

StrongAnalyse conversations at team level ↗

Aircall provides team-level conversation analysis features including call scoring, trending topics, talk-to-listen ratios, sentiment analysis, and live monitoring.

Condition: AI Assist, AI Assist Pro, and Analytics+ entitlements vary by plan or add-on.Aircall source ↗
StrongCapture conversations and notes ↗

Aircall AI features provide call summaries, transcription-related capabilities, action items, topic recognition, and CRM logging.

Condition: AI Assist features vary by plan and add-on; AI Assist is included in Professional according to Aircall documentation.Aircall source ↗
PartialCoach sellers ↗

Call recording, live monitoring, and AI-driven conversation insights are presented as tools for coaching and improving call quality. The product covers a material part of this outcome, while execution or the durable record depends on another workflow or system.

Condition: Specific coaching and AI features vary by plan or add-on.Aircall source ↗
StrongPlace outbound calls ↗

Aircall provides outbound calling, click-to-dial, unlimited simultaneous outbound calls, and Power Dialer functionality.

Condition: Power Dialer is listed on Professional and higher plans; domestic calling entitlements and destinations vary by plan and region.Aircall source ↗
StrongProvide calling and SMS infrastructure ↗

Aircall provides phone numbers, calling, SMS/MMS, call routing, and related communications infrastructure.

Condition: Number availability, messaging availability, calling destinations, bundles, and rates vary by country and contract.Aircall source ↗
StrongSchedule meetings ↗

AI Voice Agents can perform in-call appointment-scheduling actions, establishing constrained meeting-scheduling support.

Condition: Requires AI Voice Agent functionality; broader calendar-booking coverage is not established by the reviewed sources.Aircall source ↗

Overview

What Aircall does

Aircall provides cloud phone numbers, inbound and outbound calling, SMS/MMS, IVR, call recording, call monitoring, analytics, AI summaries and coaching features, AI voice agents, and integrations with CRM, helpdesk, and business applications.

Buying context

Fit and constraints

Best for
Sales and support teams needing cloud calling, calling workflows, team monitoring, conversation insights, and CRM-connected communications.
Relevant constraints
  • Core plans generally require a minimum of 3 licenses; Custom requires 25 licenses.
  • Essentials and Professional domestic outbound calling is unlimited only within the stated US/Canada entitlement; international calling rates or bundles may apply.
  • SMS/MMS pricing and availability vary by country; the pricing page identifies US, Canada, UK, Australia, France, and Germany for stated domestic messaging terms.
  • Additional phone numbers are priced separately.
  • Call-recording retention and analytics history vary by plan.
  • AI Voice Agent usage is metered and telephony costs may apply separately.
  • Taxes are not stated on the public pricing pages reviewed.
  • Custom-plan pricing is not publicly published.
Review status
Reviewed 2026-09-12

Pricing

Aircall pricing and plans

Core plan and add-on pricing is partly public. Essentials and Professional publish annual-billing prices in USD per license; Custom is quote-only. Monthly core-plan amounts are not stated in the reviewed public page content. Usage, bundle, and add-on charges are publicly stated for several components.

Pricing model
Usage-based · Per user
Minimums
3-user minimum · Annual commitment
Free access
Free tier
Last checked
2026-09-12

Custom

Custom pricingUnknown · 25-user minimum · Contact sales

Custom pricing; contact sales. One local or toll-free phone number included and additional numbers are listed at $6/month on the public comparison.

Check current price ↗

Essentials

$30/user/moPricing display in USD; domestic outbound entitlement explicitly covers US and Canada · 3-user minimum · 12-month commitment · Billed annually · Self-serve

$30 per license on annual billing; public page also states 3 licenses for $90/month billed annually. Annual discount is shown as up to 25% versus monthly billing, but no monthly amount is derived here.

Check current price ↗

Professional

$50/user/moPricing display in USD; domestic outbound entitlement explicitly covers US and Canada · 3-user minimum · 12-month commitment · Billed annually · Self-serve

$50 per license on annual billing; public page also states 3 licenses for $150/month billed annually. No monthly amount is derived here.

Check current price ↗

AI Assist

$9/user/moUnknown · Self-serve

$9/license/month public add-on price; Aircall documentation states AI Assist is included in Professional.

Check current price ↗

WhatsApp in Aircall

$10/user/moUnknown · Self-serve

$10/license/month public add-on price.

Check current price ↗

Analytics+

$15/user/moUnknown · Self-serve

$15/license/month public add-on price.

Check current price ↗

AI Assist Pro

$49/user/moUnknown · Self-serve

$49/license/month public add-on price.

Check current price ↗

AI Voice Agent

Custom pricingCountry/region selected in the pricing flow; displayed USD figures are public US-dollar prices · Self-serve

50 free minutes per account per month, plus 100 additional minutes at sign-up. Metered usage is billed by minute; short calls under 15 seconds are not billable.

Check current price ↗

List prices can exclude tax, usage charges, onboarding, add-ons, and negotiated discounts. Check the vendor page before buying.

Reviews

Aircall reviews

☆☆☆☆☆No published rating yet0 buyer reviews have passed editorial review

No buyer review has passed editorial validation yet. Vendor testimonials are never converted into ratings.

Environment fit

Platform & integrations

How Aircall works with your other tools. Open a finding for its source and any plan or setup limits.

API accessA documented application programming interface is available for at least one product workflow.Not yet recorded+

A documented application programming interface is available for at least one product workflow.

Checked Not documentedNo qualifying source attached
MCP server accessThe vendor provides a documented Model Context Protocol server for product access or actions.Not yet recorded+

The vendor provides a documented Model Context Protocol server for product access or actions.

Checked Not documentedNo qualifying source attached
Single sign-onThe product supports a documented organization-managed single sign-on method.Not yet recorded+

The product supports a documented organization-managed single sign-on method.

Checked Not documentedNo qualifying source attached
Data exportUsers can export material product data in a documented reusable format.Not yet recorded+

Users can export material product data in a documented reusable format.

Checked Not documentedNo qualifying source attached

Integrations

Tools Aircall connects to.

We haven’t added integration details for this product yet.

Not yet recorded means we haven’t added a finding here. It doesn’t mean the feature is missing. We check these connections and settings separately from the work shown on the fit map.

Product references

RevManic's fit assessments are our editorial opinion. Check Aircall's website for the latest features, plans and pricing.

Represent Aircall? Contact us to suggest an update, or claim this profile.

  1. Pricing ↗aircall.io/pricing/Company source
  2. Product overview ↗aircall.io/product-overview/Company source

Alternatives

Aircall alternatives

40
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context.FathomAI meeting assistant and conversation intelligence platform that records, transcribes, summarizes, searches, and analyzes meetings.SybillAI conversation-intelligence and sales-execution platform for recording, transcribing, summarizing, analyzing, and operationalizing sales conversations.RingCentralCloud communications platform providing business phone, messaging, video meetings, SMS, contact-center, events, and AI-powered conversation products.TrellusAI-powered sales calling and coaching platform with power and parallel dialing, real-time call guidance, conversation analytics, practice voice bots, and LinkedIn workflow tools.OutreachAgentic AI revenue platform combining sales engagement, deal management, forecasting, conversation intelligence, coaching, and account expansion workflows.Clari CopilotConversation intelligence and AI coaching product for recording, transcribing, analyzing, and operationalizing sales conversations.AvomaAI platform for meeting note-taking, 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