Dialpad gives supervisors dashboards, heatmaps and call filtering by topic, sentiment and outcome across recorded calls, though its pages are framed largely around contact-centre teams and do not describe talk-ratio analysis.
RevManicRevenue Stack
VerifiedChecked 2026-09-12
Dialpad
Dialpad Sell is an AI-assisted sales calling product with outbound dialing, live coaching, call transcripts and CRM integrations.
Revenue footprint
Where Dialpad fits
Revenue areas
Primary and supporting use cases
Job coverage
Selected jobs
Dialpad AI transcribes conversations in real time and generates recaps, notes, and action items.
StrongCoach sellers ↗
Dialpad AI Scorecards grade calls against set criteria and the AI Coaching Hub shows scorecard grades, playbook adherence and conversations ranked by quality to help managers coach reps.
StrongPlace outbound calls ↗
Dialpad provides outbound calling, click-to-call, power dialing, call queues, and related sales-calling workflows.
Dialpad provides business phone numbers, cloud calling, and SMS/MMS functionality.
PartialRun discovery ↗
Dialpad Sell real-time transcription and live assist can prompt representatives during discovery calls; the representative still conducts the conversation.
Overview
What Dialpad does
Dialpad Sell provides cloud sales calling, messaging, power dialing, real-time transcription, AI recaps, scorecards and coaching. Dialpad Connect and Dialpad Meetings are separate products and are not included in this scoped profile.
Buying context
Fit and constraints
- Best for
- Sales teams that need AI-assisted outbound calling, call review and coaching with connected CRM activity.
- Relevant constraints
- Plan availability and feature entitlements vary by product and contract.
- Enterprise pricing is custom.
- AI Agents use conversation-based credits and require sales contact.
- Calling, SMS, numbers, recording, AI, and compliance availability may vary by geography.
- The evidence does not establish Dialpad as a CRM or general-purpose revenue analytics system.
- Review status
- Reviewed 2026-09-12
Pricing
Dialpad pricing and plans
Dialpad publishes plan-based Connect, Sell, Support and Meetings pricing; exact prices and AI entitlements depend on selected product, plan and billing term. Check the live pricing page or request a sales quote.
- Pricing model
- Per user
- Minimums
- Annual commitment
- Free access
- 14-day trial
- Last checked
- 2026-09-12
Dialpad Connect
Custom pricingunknown · 12-month commitment · Billed annually · Self-serve
Official source labels these as annual prices; no monthly equivalent is derived.
Check current price ↗Custom pricingunknown · Self-serve
Official pricing information lists monthly prices.
Check current price ↗Dialpad Sell
$39/user/mounknown · 12-month commitment · Billed annually · Contact sales
Official source labels these as annual prices; no monthly equivalent is derived.
Check current price ↗$49/user/mounknown · Contact sales
Official source lists monthly prices for Essentials, Advanced, and Premium.
Check current price ↗Dialpad Support
Custom pricingunknown · 12-month commitment · Billed annually · Contact sales
Official source labels these as annual prices; no monthly equivalent is derived.
Check current price ↗Custom pricingunknown · Contact sales
Official source lists monthly prices for Essentials, Advanced, and Premium; enterprise pricing is custom.
Check current price ↗Dialpad AI Agents
Custom pricingunknown · Contact sales
Pricing uses AI Agent Credits; billable conversations are those where the AI retrieves information or executes a real action. Exact credit price is not published.
Check current price ↗List prices can exclude tax, usage charges, onboarding, add-ons, and negotiated discounts. Check the vendor page before buying.
Reviews
Dialpad reviews
No buyer review has passed editorial validation yet. Vendor testimonials are never converted into ratings.
Environment fit
Platform & integrations
How Dialpad works with your other tools. Open a finding for its source and any plan or setup limits.
API accessA documented application programming interface is available for at least one product workflow.Not yet recorded+
A documented application programming interface is available for at least one product workflow.
MCP server accessThe vendor provides a documented Model Context Protocol server for product access or actions.Not yet recorded+
The vendor provides a documented Model Context Protocol server for product access or actions.
Single sign-onThe product supports a documented organization-managed single sign-on method.Not yet recorded+
The product supports a documented organization-managed single sign-on method.
Data exportUsers can export material product data in a documented reusable format.Not yet recorded+
Users can export material product data in a documented reusable format.
Integrations
Tools Dialpad connects to.
We haven’t added integration details for this product yet.
Not yet recorded means we haven’t added a finding here. It doesn’t mean the feature is missing. We check these connections and settings separately from the work shown on the fit map.
Product references
RevManic's fit assessments are our editorial opinion. Check Dialpad's website for the latest features, plans and pricing.
Represent Dialpad? Contact us to suggest an update, or claim this profile.
- 54823174886939 Dialpad Feature Comparison ↗help.dialpad.com/hc/en-us/articles/54823174886939-Dialpad-Feature-ComparisonCompany source
- Documentation ↗help.dialpad.com/docs/dialpad-sellCompany source
- Llm info ↗dialpad.com/llm-info/Company source
- Pricing page ↗dialpad.com/pricing-page/Company source
- Pricing ↗dialpad.com/pricing/Company source