Evidence status
supportedOrum provides team-level call-library analysis, transcripts, tagging, objection filtering, AI scorecards, and coaching insights.
Plan condition: AI scorecards and coaching-portal functionality require the AI Coaching add-on or applicable coaching plan.
vendor documented · checked 2026-09-12 · source ↗
Capabilities
AI-assisted power dialing, parallel dialing, and click-to-call, Parallel dialing of up to 10 lines simultaneously, AI detection of humans, voicemails, screeners, and dial trees, Automated voicemail drop and voicemail sequencing, International calling to the US, Canada, and 160+ countries and regions, Call recordings, call history, transcripts, and searchable call library, AI call summaries, Caller-ID number provisioning, rotation, and reputation monitoring, Smart lists and number-temperature signals, Virtual sales floor, live listening, and sales analytics, Optional AI coaching with roleplay agents, AI scorecards, and coaching portal, Webhooks add-on for real-time event delivery