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Map/Foundations/Intelligence & analytics/Analyse conversations at team level/Fathom
Order of process, not of time
Cross-cycle foundation

Intelligence & analytics

Understand performance and future revenue.

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Job: Analyse conversations at team level
Job in Intelligence & analytics

Analyse conversations at team level

Find patterns across sales conversations to inform team decisions.

Related categories · within Intelligence & analytics

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30 products

Fathom

Fathom Video, Inc.

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Why it’s in this result

Analyse conversations at team level through Conversation intelligence.

Evidence status

supported

Fathom provides team-wide meeting search, coaching metrics, AI scorecards, keyword alerts, and analysis of speaking patterns and behaviors.

Plan condition: Team-wide search and coaching features depend on plan; AI Scorecards are documented as Business-only.

vendor documented · checked 2026-09-12 · source ↗

Capabilities

Records and stores unlimited meetings and call content on applicable plans., Provides unlimited transcription on applicable plans, with support for multiple languages., Generates automated and advanced AI meeting summaries., Generates AI action items and follow-up emails on applicable plans., Provides an AI conversational meeting assistant and Ask Fathom search across meeting content, with plan-dependent history and team-call limits., Supports attendee and keyword search, clips, playlists, comments, folders, keyword alerts, customer views, and deal views on applicable plans., Supports capture through Zoom, Google Meet, and Microsoft Teams; the newer experience also supports bot-free capture in beta on Mac., Provides CRM synchronization for meeting summaries and notes, and CRM field synchronization on Business., Provides coaching metrics and AI scorecards on Business., Provides integrations and automation options including Slack, Zapier, Make, public API, MCP, ChatGPT, and Claude, subject to plan and integration conditions., Provides enterprise controls including SSO, SCIM provisioning, organization-wide security controls, custom retention, and dedicated support on Enterprise.

Pricing

Free tier · Paid from $15/user/mo

Public pricing checked 2026-09-12. See plans and assumptions →

Where else it’s used