Evidence status
supportedAvoma analyzes sales conversations using call scoring, coaching recommendations, scorecards, smart playlists, topic intelligence, keyword tracking, and performance trends.
Plan condition: Conversation Intelligence is a separately priced add-on.
vendor documented · checked 2026-09-12 · source ↗
Capabilities
Automatic meeting and call recording, Real-time transcription in 70+ languages, AI-generated summaries, action items, smart topics, and follow-up emails, Custom note templates and topics on Organization and higher plans, Meeting scheduling, group scheduling, round-robin scheduling, and lead routing, Conversation intelligence with call scoring, coaching recommendations, scorecards, smart playlists, topic intelligence, and keyword tracking, Revenue intelligence with deal-risk alerts, methodology tracking, win-loss analysis, and forecasting, CRM synchronization for meeting notes, activities, and extracted fields, CRM integrations including Salesforce, HubSpot, Pipedrive, Zoho, Copper, and Zendesk, API access and webhooks on eligible plans, Global Ask Avoma for organization-wide search across meetings, emails, and revenue data on eligible configurations
