Capabilities
Cloud business phone system, Inbound and outbound calling, Local numbers in 160+ countries, Toll-free, short, and ported numbers, Call routing, IVR, queues, ring groups, and business-hours rules, Click-to-call, web dialer, preview dialer, power dialer, and parallel dialer, Call recording, call history, monitoring, dashboards, and reporting, International SMS/MMS and WhatsApp on applicable plans, AI conversation intelligence with summaries, searchable transcripts, notes, sentiment, scoring, and CRM/PDF export, AI receptionist and AI specialist voice agents, Desktop, mobile, and browser applications, CRM, helpdesk, ATS, API, data-sync, and workflow integrations
