Evidence status
supportedAircall provides phone numbers, calling, SMS/MMS, call routing, and related communications infrastructure.
Plan condition: Number availability, messaging availability, calling destinations, bundles, and rates vary by country and contract.
vendor documented · checked 2026-09-12 · source ↗
Capabilities
Cloud business phone numbers, including local, toll-free, and international numbers, Inbound, internal, and outbound calling, Unlimited simultaneous outbound calls, SMS and MMS business messaging, IVR, call transfer, hold, keypad, and call routing, Click-to-dial and Power Dialer, Call recording and call history, Live call monitoring and team coaching workflows, Basic and advanced analytics, AI call summaries, topic recognition, sentiment analysis, action items, call scoring, and CRM logging, AI Voice Agents with live transfer and appointment-scheduling actions, 250+ integrations and API access, Desktop, Android, and iOS softphones