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Map/Foundations/System of record/Manage opportunities/Freshsales
Order of process, not of time
Cross-cycle foundation

System of record

Maintain reliable account, opportunity and activity records.

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Job: Manage opportunities
Job in System of record

Manage opportunities

Maintain opportunity stage, ownership, value and next-step records.

Related categories · within System of record

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26 products

Freshsales

Freshworks

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Why it’s in this result

Manage opportunities through CRM.

Evidence status

supported

Freshsales provides deal and sales-pipeline management, including Kanban views.

vendor documented · checked 2026-09-12 · source ↗

Capabilities

Maintain contact and account records, Manage deals and sales pipelines, Maintain activity history, tasks, appointments, and notes, Send and track sales email, Place and log phone calls, Run multistep sales sequences across email, calls, SMS, and tasks, Schedule appointments and meetings, Capture inbound leads through website forms and chat, Route leads using assignment rules and territories, Score contacts and leads, Automate workflows and business processes, Track contact activity and engagement, Create reports and dashboards, Provide forecasting insights on Enterprise, Provide role-based and field-level permissions, Synchronize records through integrations, webhooks, and APIs

Pricing

Free up to 3 users · Paid from $9/user/yr

Public pricing checked 2026-09-12. See plans and assumptions →

Where else it’s used