Cross-cycle foundation

Intelligence & analytics

Understand performance and future revenue.

Job: Analyse conversations at team level

30 products

JustCall

Verified

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Why it’s in this result

Analyse conversations at team level through Conversation intelligence.

Evidence status

supported

Provides AI call scoring, transcription, moment analysis, sentiment analysis, and team coaching signals across calls.

Plan condition: AI capabilities are included on the JustCall AI plan or applicable higher-tier plan.

vendor documented · checked 2026-09-12 · source ↗

Capabilities

Cloud business phone numbers and VoIP calling, Outbound power, predictive, parallel, preview, progressive, dynamic, and AI dialers, Inbound call routing, IVR, queues, automated call distribution, and call forwarding, Two-way SMS, MMS, WhatsApp messaging, shared inboxes, SMS bots, and SMS workflows, Call recording, transcription, summaries, moment analysis, sentiment analysis, and AI call scoring, Live call monitoring, whisper, and barge-in controls, CRM and helpdesk integrations, REST API, webhooks, and workflow automation, Call dispositions, automated logging, analytics, and agent performance reporting, International numbers and calling coverage across 70+ countries, 14-day trial with no credit card required

Pricing

From £25/user/yr

Public pricing checked 2026-09-12. See plans and assumptions →