Capabilities
Cloud business phone numbers and VoIP calling, Outbound power, predictive, parallel, preview, progressive, dynamic, and AI dialers, Inbound call routing, IVR, queues, automated call distribution, and call forwarding, Two-way SMS, MMS, WhatsApp messaging, shared inboxes, SMS bots, and SMS workflows, Call recording, transcription, summaries, moment analysis, sentiment analysis, and AI call scoring, Live call monitoring, whisper, and barge-in controls, CRM and helpdesk integrations, REST API, webhooks, and workflow automation, Call dispositions, automated logging, analytics, and agent performance reporting, International numbers and calling coverage across 70+ countries, 14-day trial with no credit card required
